Cash Management Specialist

Description

Money matters—but people matter more.

At FNC Bank, we’re more than a place to manage finances—we’re a neighbor, a partner, and a proud champion of our community since 1919. As a community bank, we are dedicated to helping local families and business owners build brighter financial futures. Whether it’s providing small business loans that fuel local economies, helping families achieve homeownership, or prioritizing financial literacy in our youth, our work goes far beyond the bottom line.

We also believe that strong communities are built by supported employees. That’s why we cultivate a family-friendly, flexible, and collaborative work environment where every team member feels valued. At FNC Bank, you’ll be part of a team where your work makes a meaningful impact—both inside and outside the bank.

 

The Cash Management Specialist is responsible for developing, implementing, and supporting cash management and treasury services for commercial and municipal customers of the Bank. This role partners closely with bankers, branch staff, and accounting operations to deliver solutions that improve clients’ liquidity, fraud prevention, and payment efficiency while supporting deposit growth and fee income. The position reflects the Bank’s commitment to relationship banking, regulatory compliance, and exceptional customer service.

 

We have one opening at our New Richmond location. This is a full-time opportunity and hours for this position are Monday - Friday, 8:00am - 5:00pm. 

Requirements

Minimum Qualifications:

• High school diploma or equivalent
• Experience in cash management, treasury services, or commercial banking (> 1 year experience preferred)
• Familiarity with FDIC-insured banking environment and regulatory expectations
• Working knowledge of ACH, wire transfers, online banking platforms, and fraud mitigation tools
• Experience in advanced technology. Ability to independently troubleshoot and resolve transactional issues, payment discrepancies, and electronic banking system errors with accuracy, urgency, and sound judgement
• Experience with Microsoft Office suite including Excel, Outlook, and Word

 

Skills:

• Excellent communication and relationship-building abilities
• Strong understanding of business banking products, payment systems, and deposit operations
• Ability to work effectively under pressure to meet deadlines, multi-task
• Ability to explain technical products in clear, customer-friendly terms
• Strong analytical, organizational, detailed, and critical thinking skills

 

Behavioral Competencies:

• Customer focused and service oriented
• Collaborator
• Ambitious
• Ethical, trustworthy, and compliance-minded
• Adaptable and initiative-taking in addressing customer needs
• Committed to community banking values

Summary

Essential duties and responsibilities of the Cash Management Specialist include:

• Partner with bankers and branch staff at each location as the primary point of contact for business and municipal customers regarding cash management and treasury services
• Monitor product usage and recommend enhancements or cross-selling opportunities
• Assist with pricing, proposals, and service agreements in accordance with bank policy of cash management and treasury services
• Lead implementation and onboarding of cash management services, ensuring accurate setup, testing, and customer training
• Educate new and current customers of appropriate cash flow needs and solutions, with providing ongoing service, troubleshooting, and relationship support to existing clients, including but not limited to:
  • ACH origination and receipt (ACH Origination)
  • Electronic Banking (e-banking) and Business Bill Pay
  • Remote deposit capture (RDC)
  • Online wire transfer services
  • Online and mobile banking for businesses
  • Fraud prevention tools (Positive Pay, ACH filters/blocks, dual controls)
  • 3rd Party FDIC coverage knowledge; aid bankers with setting up and maintaining customer account current and potential needs
  • Perform installations in person, via phone or virtually
• Ensure compliance with FDIC regulations, BSA/AML requirements, NACHA rules, and internal risk management policies
• Maintain up-to-date knowledge of treasury products, fraud trends, and regulatory guidance
• Manage quarterly and yearly audits; RDC, Cash Management, and ACH Risk Assessment
• Ensure procedures are kept up to date
• Participate in vendor management, product evaluations, and system upgrades as assigned
• Reconciliation and research of GL and deposit accounts
• Assist with bank audits as requested
• Perform other duties as assigned to support bank operations and strategic goals

 

Competitive pay and benefit package offered for this position. Benefit options include:

• Pay is commensurate with education & experience
• 401(k) program with no waiting period on receiving Bank match, money vested immediately
• Paid Time Off hours, Paid Sick time, and Holiday Pay for holidays observed by the Federal Reserve System
• Medical, Dental, Vision, Health Savings Account (HSA) options with Bank contribution + Flexible Spending Account (FSA) options. 
• 100% Company Paid Short Term Disability, Long Term Disability, and Group Term Life/AD&D
• Additional voluntary benefit options include Supplemental Life/AD&D for employees, spouse, and children
• Wellness Program

FNC Bank is an Equal Opportunity and Family Friendly Workplace certified employer. The Bank is committed to creating a diverse workforce; we support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.