Business Development Associate

Role and Responsibilities:

• Customer Relationship Management- Manage relationships with FlytBase's global partner and customer network.
• Solve business problem statements of customers/partners using a consultative approach.
• Create awareness about Drone Autonomy and helping customers understand the right drone solution for their use case.
• Build and explain the business case for FlytBase's offerings via presentations, face-to-face meetings and trade shows. This will also involve developing and refining sales collateral (eg. presentations, white papers, case studies, blogs).
• Qualify and nurture leads from across the world and convert MQLs to SQLs to paid customers while tracking conversion rates, timelines, cost of customer acquisition etc.
• Work with partners across the world to help them with techno- commercial proposals, tenders, docking station hardware, and enterprise integrations.
• Analytics and Reporting- Track and report key business metrics using tools such as CRMs, mail tracking, conferencing, content sharing, and contract management tools.
• Analyze the competitive context for FlytBase's offerings.
• Leverage Business Intelligence and analytical tools to track and optimize relevant business metrics.
• Automate business operations for quicker turnaround times.
• Provide market and customer insights to product managers and marketing teams.
• Last but not the least- travel to international trade shows to represent FlytBase's Global presence.

Best suited for candidates who: (Skills/Experience)

• Are great with people- possess exceptional interpersonal skills and a natural ability to connect with others. Excel in building relationships, understanding customer needs, and fostering strong rapport with clients, partners and stakeholders.
• Demonstrate a high level of empathy and the ability to understand and relate to the challenges and concerns of the customers.
• Hold a bachelor's degree in engineering or business.
• Demonstrate 0+ years of full-time experience in enterprise SaaS marketing and sales.
• Exhibit a proactive approach to identifying how drones can effectively solve customer problems.
• Are able to thrive in a fast- paced startup environment, adapting quickly to meet customer needs and address challenges.
• Possess a deep understanding of business metrics, and growth strategies, understanding Ideal Customer Profiles (ICPs), reducing churn rates, and maximizing Customer Lifetime Value (LTV).
• Possess the ability to leverage AI technologies to improve business development strategies, automate tasks, and drive data- driven decision-making.
• Demonstrates strong proficiency in commonly used productivity tools such as Microsoft Excel, Word, PowerPoint, etc.
• Are willing to be held accountable for lead generation and/or revenue targets.
• Are available for a full-time role based in Pune.
• Are willing to work evenings and weekends to coordinate across time zones and ensure timely customer interactions.
• Possess a passion for closing sales and a readiness to provide exceptional customer service on a 24x7 basis.
• Love to close sales and ready to work with customers 24×7!
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Note: MBA degree is not required. Drone/Robotics/IoT/AI/SaaS industry experience is a plus.