MS COMPLIANCE OFFICER I

This position is located in the Bureau of Motorist Compliance Medical Re-Exam section, is responsible for reviewing complaints received by the department regarding licensed drivers and applicants whose ability to drive is questionable due to a mental or physical impairment. This position will be required to process initial complaint and determines whether it is a medical case or to be sent for investigation. Additionally, this position is responsible for reexamination of drivers as determined by law enforcement, courts, and other authorized personnel. Responsible for making sure recommendations are made in accordance with guidelines and procedures and pertinent to the state statutes. Responsible for inquiries from customers, doctors, courts, field offices and other parties both written and by telephone. Responsible for managing a caseload in a very busy and fast past environment.

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.