Engineering Manager ( Backend )

Built and Scaled Backend Engineering Teams: Led the creation and expansion of four backend engineering teams (Channels, Parcel, Carrier Network, Public API) from scratch. Successfully recruited, onboarded, and mentored multiple high-performing teams of 18-20 engineers. Recruitment & Onboarding: Managed recruitment processes, including feedback, compensation, and team selection reviews, ensuring the onboarding of top talent. Mentorship & Culture: Fostered a culture of innovation and accountability, promoting continuous learning and professional growth within the teams. Revenue Growth: Increased annual revenue from $2M to $30M by developing high-impact features, enhancing OMS integrations, and improving tracking visibility. Customer Obsession: Implemented end-to-end tracking for section 321, reducing shipment tracking issues by 50% and increasing customer satisfaction by 30%. Technical Leadership: Directed architectural decisions and developed key features for the Storage division. Delivered a recommendation system for inventory management using AWS Lambda, messaging queues, REST APIs, and MySQL DB. System Reliability: Integrated Datadog for enhanced system monitoring and real-time alerting, reducing incident response times by 70%. Stakeholder Management: Managed relationships with Product Managers, Directors, and cross-functional teams. Aligned engineering efforts with business objectives and communicated technical concepts in business terms. Company-Wide Technical Leadership: Contributed to reducing AWS costs by 30% by improving logging, provisioning correct instance types, and improving system performance. Strategic Roadmap Planning: Collaborated with Product Managers and Directors to design and execute quarterly roadmaps, ensuring timely delivery of critical milestones. Mentorship & Best Practices: Promoted Extreme Programming (XP), Test-Driven Development (TDD), and Infrastructure as Code (IaC). Mentored junior engineers and implemented modern development practices. Cross-Team Collaboration & Product Launches: Initiated and led cross-team efforts to improve code quality and consistency. Developed quarterly OKRs and partnered with Product Marketing Management (PMM) for successful product launches.