Housing Program Coordinator

About the Department

Flagler County is dedicated to enriching the lives of those we serve and strives to deliver a vibrant and prosperous community with a focus on providing exceptional quality of life.  As we work together to put the needs of our community first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family now, and in the future.  And with continuing education and advancement opportunities, you can build a long, successful career with us.  You’ll thrive in an environment where we build a culture of innovation by encouraging collaboration and empowering staff to facilitate positive outcomes. We understand the importance of work/life balance, having flexible work schedules and the ability to be able to afford health insurance.  That’s why our benefits are known to be some of the best around!  We offer a robust benefit package that includes low-cost health insurance, no cost onsite wellness center and gym, retirement in the Florida Retirement System, County paid basic life insurance, 13 paid holidays, generous personal leave, tuition reimbursement, longevity pay, and wellness programs to support a happier, healthier you. At Flagler County we aspire to be the catalyst that makes us an employer of choice.
 

Position Duties

Position Summary
Under the supervision of the Housing Services Program Manager, this role is pivotal in providing administrative and operational support for Flagler County's Health and Human Services Department, specifically within the Housing Services division. 

Essential Functions

• Responds to inquiries from the public and stakeholders regarding Housing Services and general program information through various channels, such as telephone, mail, or outreach efforts.
• Evaluates non-income eligibility requirements by collecting necessary documentation, reviewing relevant websites, and loan documents. Prepares client communication letters accordingly.
• Conducts income and asset verifications and certifications in compliance with local, state, and federal guidelines.
• Stays up to date with program guidelines and statutes. 
• Provides regular input on the refinement of plans, policies and procedures.
• Collaborates with housing specialists and inspectors to refine project scopes for rehabilitation and construction projects in line with program objectives. 
• Coordinates and participates in interim and final project inspections, ensuring the collection of necessary documentation and municipal building permits.
• Manages the procurement process for construction projects, including requesting quotes and bids, attending bid-walkthroughs, and assisting with Purchase Order requests.
• Serves as a liaison between applicants, contractors, and housing inspectors, keeping all parties informed of program requirements and project progress. 
• Prepares project agreements, acknowledgment forms, mortgage documents, and notes for real estate and construction document-signing meetings and closings.
• Assists in monitoring active mortgages held by the county for compliance by the borrowers, prepares loan satisfaction requests, and calculates payoff amounts.
• Maintains detailed and organized client files, both physically and digitally, adhering to records management protocols.
• Updates various Excel spreadsheets to track and plan workflow within expenditure deadlines and set-aside requirements. 
• Participates in workshops, webinars, conferences, and educational meetings.
• Attends Affordable Housing Advisory Committee meetings, assists with meeting materials preparation, and potentially helps with official meeting minutes.
• Collaborates with other divisions in the Health and Human Services Department as assigned.
• During emergencies, all employees are considered essential personnel and may be required to perform alternate duties.

 
These Essential Functions and Responsibilities are not to be construed as a complete statement of all duties performed.  All employees will be required to perform other job-related duties as required.

Minimum Qualifications

Minimum Qualifications

• Must possess Associates Degree in Business Administration or related field. Bachelor’s degree preferred. 
• Must possess three-years' of full-time experience, preferably in a in governmental or nonprofit agency, dealing with the public demonstrating some of the following skills: eligibility determination, compliance monitoring or determination, project coordination, data management, and customer service. 
• Experience in real estate management, construction management, urban planning or similar field is preferred.
• Any equivalent combination of related training, education and experience may be substituted on a year for year basis.
• Must possess a valid Florida driver’s license.

Flagler County is a drug free workplace, some positions may require a pre-employment drug screen.
 
Flagler County, Florida is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Flagler County, Florida will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Other Qualifications

Knowledge, Skills and Abilities

• Proficiency in calculations such as percentages, averages, sums, and products for purposes like payoff requests, income calculations, and construction cost estimates
• Strong written and verbal communication skills with the ability to effectively convey information to stakeholders and contractors.
• Proficiency in using standard office software applications, including Microsoft Excel, Word, and Outlook.
• Ability to comprehend, speak and write the English language.

 
Physical Requirements
Physical Demand: Light

• 20 lbs. maximum lifting
• Significant walking, standing may be required.
• Expressing or exchanging ideas by spoken word or perceiving sound by ear.
• Physical agility is required in sitting, talking, kneeling, bending, stooping, reaching walking, crouching, lifting, grasping, seeing up close, seeing far away, depth perception.
• Tasks may involve extended periods of time at a keyboard or workstation.
• Noise level in the office work environment is usually quiet with routine noise, and noise level in the field varies with surrounding indoor and outdoor environment at homes and construction sites.

Provides essential public services and infrastructure to Flagler County residents.