• Interact and communicate with students, faculty, staff, and visitors in a friendly, courteous, professional manner.
• Perform scheduled and unscheduled preventive patrol of buildings and grounds on foot, in a vehicle or golf cart; open or lock building doors, gates and parking lots as directed or requested; turn lights off as directed; and occasionally staff fixed posts.
• Respond to routine calls for service and non-routine, priority or serious incidents in a timely manner; and take proper action to deal with suspicious activity, trespassers, and law violators on campus.
• Conduct preliminary investigations of civil, criminal, or unusual incidents and fire alarms, and prepare reports online of work performed using department RMS.
• Monitor closed-circuit television systems, burglar alarms, fire alarms and sprinkler systems, and two-way radio communication.
• Assist Residence Life staff in conducting fire evacuation drills; evacuate buildings or areas during emergency situations.
• Check vehicles parked on campus for valid Flagler College parking permits; issue parking tickets for violations of College parking rules and regulations occurring on College owned, rented, or leased property as directed by a supervisor or dispatcher; attach and/or remove traffic immobilizing boots from vehicles with unpaid parking tickets; alert Shift Supervisor to traffic hazards or violations that could result in a vehicle being towed and/or booted.
• Provide walking and mobile escorts for students, faculty and staff; assist ill, injured or disabled persons as needed.
• Perform special event assignments at on-campus events, including athletic events, homecoming, and commencement; provide traffic and crowd control.
• Routinely interact with and assist St. Augustine Police and Resident Advisors (RA) during normal patrol, sharing crime prevention and valuable safety and security information.
• Report all maintenance, landscaping and health issues, and life-safety and hazardous conditions through established department and/or College policies, protocols, or procedures.
• Regularly attend roll call briefings and in-service training.
• Maintain a working knowledge of the Flagler College Student Handbook, the Flagler College Staff Handbook, and the Office of Campus Safety & Security SOP Manual.
• Designated as an “Essential Employee,” report to or remain at work during severe weather events or other emergencies, including when a delayed opening or closing of Flagler College has been announced.
• Perform additional duties and assist with special projects as assigned.