Deal Desk Analyst

We're looking for a Deal Desk Analyst who will work cross functionally as part of the global Deal Desk team, collaborating with Sales, Finance and Legal, to ensure efficient quoting, contracting, document review and accuracy to increase deal velocity and processing in Fivetran systems. The right person has great attention to detail, SFDC CPQ quote experience and excellent customer service skills. Teamwork and collaboration should come naturally to the right candidate. This is a full-time position based out of our Bangalore office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You'll Use SFDC, CPQ, Ironclad, Google Suite including Google Sheets, MS Wor What You'll Do Act as a liaison for sellers between multiple groups (ie: sales ops, finance, product, sales leadership, legal) to help facilitate timely and accurate deal closure Manage approval workflows for pricing, discounts and special terms for the sales and customer success teams using Deal Desk established guidelines and company best practices Implement existing deal and approval processes that support a high velocity sales motion Maintain an agreed upon Service level agreement (SLA) on approvals and deal review times Perform month-end and quarter-end marketplace closing activities to ensure completeness and accuracy of contracts, order forms and other document review and reporting Participate in training activities for new quote and contracting processes for the sales organization Ability and interest in being the first set of eyes for certain standardized Fivetran customer agreements (NDAs, etc.) to help improve deal velocity Identify and support process improvement efforts to streamline current procedures Cross-train with other Deal Desk functions to provide global coverage of quote, contracting and order management functions Skills We're Looking For Experience working directly with high volume as well as complex sales teams in a supportive capacity Proven success in SaaS/B2B Industry, Deal Desk, Sales Operations Experience in either contracts, deal desk, or sales operations required Ability to work extended hours at end of month and end of quarter Experience using Salesforce and Salesforce CPQ Ability to work independently in fast paced environment Demonstrated capability to build strong working relationships with internal business units Strong customer service skills and a great attitude

From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven.