Business Relationship Manager (NZ)

We're transforming corporate wellness, and we need passionate people to help us on our mission.

Fitness Passport is the leading corporate health and fitness program, helping employees and their families stay active with ease. Since 2006, we’ve been breaking down barriers and expanding choice, partnering with top gyms, fitness facilities, and employers across Australia and New Zealand to give members access to thousands of fitness and wellness options.

Now, we're scaling fast as we evolve our digital offerings and reimagine how people experience fitness. Join us to make an impact where it matters most and enjoy benefits that truly support your well-being. Be part of our journey as we shape the future of corporate wellness—where innovation meets community, and well-being comes first.

The Role

As we continue to grow, we’re looking for a Business Relationship Manager to join our dynamic team. If you're passionate about driving employer engagement and fostering meaningful partnerships, this role offers a fantastic opportunity to make a significant impact.

What You’ll Do:

• Manage the implementation process for new employers, ensuring that survey and new member targets are met, and employer terms are signed.
• Meet with clients to create promotional opportunities and activation events, driving member growth and solidifying partnerships.
• Drive the employer onboarding process, following company procedures to ensure a smooth transition and adoption.
• Utilise your influencing skills to increase survey responses and program uptake.
• Employ marketing strategies, hold Q&A sessions, and share facilitator training videos to boost program awareness.
• Collaborate with other teams to align policies, employer terms, and provide updates.
• Keep internal systems and expense trackers (marketing and travel expenses) up to date.
• Create weekly and monthly reports on progress and key metrics.
• Perform other duties as required.

About You

• Professional communication skills with stakeholders at all levels.
• Problem-solving and collaborative skills, with the ability to work cross-functionally.
• Proficiency in Excel for reporting and basic data analysis.
• Willingness to travel as required for client meetings, site visits, or industry events
• Process-driven with an eye for detail.
• Confident in managing deadlines and working in a fast-paced environment.
• Excellent at prioritising tasks and communicating effectively with stakeholders.
• Skilled in building and leveraging relationships with clients and team members alike.

Why You’ll Love Fitness Passport

We don’t just talk about wellness - we live it! Our BeneFit Passport Rewards Program and values-driven culture support your well-being inside and outside of work. Here’s what’s waiting for you:

• ✅ Your very own Fitness Passport membership – access thousands of fitness facilities because we believe in what we offer
• 🌿 3 paid well-being days per year – because rest and recharge matter
• 🏡 Hybrid & flexible work – our Sydney-based team enjoys three days a week in our new head office
• 💻 Generous WFH allowance to support our hybrid model
• 🏋️‍♂️ Ongoing wellness perks – think fitness challenges, guest speakers, and more
• 👶 Paid parental leave to support you and your family
• 🧠 Mental health support through Clear Head & our Employee Assistance Program
• 🏆 Rewards & recognition – Earn Hero Points and get rewarded for your impact!
• 🎉 Regular social events to stay connected and celebrate wins

How to Apply

Click ‘Apply’ and you’ll be directed to Jobs by Employment Hero. If you don’t already have an account, simply sign up with your email address. It only takes 2 minutes to submit your application. If it’s a match, our Talent Team will be in touch for a quick screening call.

We can’t wait to meet you!