Platform Support Engineer (Linux & Shell scripting)

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team Team is responsible for service delivery, operational support, and SRE/observability for Derivatives line of business .Team ensures platform related deliverables and projects are delivered per agreed timelines. Platform support is provided to middle and back-office area within cleared derivatives under capital market. What you bring: Incident Management and problem management Leading the team of 5-6 people functionally Work with vendors to upgrade license/version of dockers and Kafka, manage and fix vulnerabilities, Platform network support for cleared derivatives environment. Accountable for platform checkouts on weekend changes What you will be doing: Hands on experience on Linux and shell scripting Hands on experience on running the Major incident bridges Knowledge on SRE tools like Splunk , Ansible Experience on Ticketing and monitoring tools – ServiceNow, Geneos, Grafana , Prometheus, Dynatrace Knowledge and experience on Kafka, Docker, IBM MQ, Couchbase, Network Should have exposure to public cloud esp. Azure, AWS and GCP.

FIS is a leading provider of technology solutions for merchants, banks and capital markets firms globally. Our 55,000 people are dedicated to advancing the way the world pays, banks and invests by applying our scale, deep expertise and data-driven insights. We help our clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers. Headquartered in Jacksonville, Florida, FIS is a Fortune 500® company and is a member of Standard & Poor's 500® Index.