About the role
Firstsource Solutions announced job vacancy for the post of Role. The place of posting will be at Bangalore / Hyderabad / Chennai / Mumbai. Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Name of the Company
Firstsource Solutions
Required Qualifications
Graduate
Skills
US Mortgage Industry, Customer Service & Communications
Category
Operations
Work Type
Onsite
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. They are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, Mexico and India. Their 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Their clientele includes Fortune 500 and FTSE 100 companies.
Θ Positions: Associate / Analyst / Sr. Analyst
Θ Job Location: Bangalore / Hyderabad / Chennai / Mumbai
Θ Salary: As per company Norms
Θ Job Type: Full Time
Θ Requisition ID: 37719444
Required Skills & Qualifications:
Graduation is mandatory
Fresher or Minimum 1 year of experience in Mortgage;
Should be flexible working in shifts based on client requirements
Has to be open to working extended periods/weekends when necessary
Knowledge of the US Mortgage Industry (Mortgage Cycle/ Servicing - Default Servicing- Loss Mitigation)
Knowledge of different types of mortgages, its functioning, documents involved in Mortgage Processing (Income, Tax, Purchase, Sales Documents)
Good communication skills (Written and Verbal) are required to understand and update comments and communicate with various stake holders.
Strong Customer Service Skills, Detail Oriented with good analytical skills and have the ability to make decisions based on the situation.
Should be able to effectively use a computer and have working knowledge of MS Word, MS Excel and PowerPoint
Should have Typing skills: 10 – 20 wpm and have good phone/e-mail etiquette;
Ability to handle and accomplish multiple tasks, follow written and verbal instructions effectively and understand and perform basic financial transactions
Must be a team player.
Responsibilities:
Perform Review on Loan Foreclosure Documents including checking the status of MIN in compliance to the program and Guidelines
Provide timely reports and observations during the process
Inform certain groups to resolve discrepancies and/or advise of loan status
Follows up on outstanding conditions
Updating the findings in the system /prescribed format
Raising flags on any potential issues
About the company
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. They are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, Mexico and India. Their 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Their clientele includes Fortune 500 and FTSE 100 companies.
