Manager (Software)

About Firstsource Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes. Job Title: – Lead PICK Basic Developer Location: Hyderabad/Chennai/Bangalore Function/Department: Technology • Technical Skills in PICK Basic o In-depth knowledge of PICK Basic including syntax, commands, and structures specific to this language o A strong understanding of the MultiValue database environment specifically Universe and its architecture o Experience in using dynamic arrays and string manipulation, which are core components of PICK Basic o Familiarity with MultiValue querying languages like AQL or SQL-like queries for MultiValue databases. o Understanding of how to maintain, troubleshoot, and optimize legacy applications developed in PICK Basic o Strong skills in debugging PICK Basic applications and CUBS-specific modules to identify and resolve system issues. • CUBS system specific skills o Hand-on experience with CUBS including its architecture, workflows, and functionalities. o Ability to customize the CUBS system based on business requirements, such as adding new features, workflows, or reports. o Ability to design, modify, and run reports within the CUBS system, utilizing PICK Basic for scripting and data extraction. o Experience in data migration, including extracting data from the CUBS system and converting it to modern formats or integrating with other enterprise applications. o Ensuring data integrity through proper validation checks, error handling, and reconciliation in the CUBS system • Project Management and Collaboration skills o Ability to modernize CUBS processes through enhancement of current functionality, the development of new capabilities, or the migration to new platforms. o Strong documentation skills for creating technical manuals, program specifications, and user guides. o Effective communication with non-technical stakeholders, to gather requirements and provide updates on system changes. o The ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines. • Business Domain Knowledge o Familiarity with debt collection and accounts receivable processes to understand the business context of the CUBS system. o Knowledge of integrating CUBS with accounting and financial systems, ensuring seamless data flow, billing, and collections reporting • Soft Skills o High attention to detail when working with financial data and legacy code, ensuring accuracy and minimizing errors. o Ability to work closely with other technical teams, as well as end users, to ensure changes align with business goals and operational needs ⚠️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes.