First Bank and Trust is seeking an experienced Bank Teller in Abingdon, VA to work as the Vault Teller. The Vault Teller oversee cashflow within the branch, operate as a Teller, and provide superior customer service. These individuals support and provide guidance to other Tellers within the branch.
KEY RESPONSIBILITIES:
Greet and assist customers with exceptional customer service.
- Assist customer with deposits, withdrawals, transfers, and other financial transactions.
- Provide excellent customer service by addressing inquiries and resolving issues.
- Maintain and balance a cash drawer accurately.
- Balance branch cash daily
- Prepare currency orders/shipments
- Promote bank products and services to meet customer needs.
- Identify customer financial needs through active listening.
- Educate customers on digital banking tools and services.
- Collaborate with team members to meet customer service and operational goals.
- Stay updated on banking regulations, product changes, and industry trends to provide accurate and up-to-date information to customers.
- Ensure compliance with all banking policies, procedures, and regulations.
- Respond to customer inquiries in person, over the phone, or via email.
- Ensuring compliance with all banking policies, procedures, and regulations.
QUALIFICATIONS:
- Two years of prior banking experience required.
- High school diploma or equivalent required.
- Associate's degree - Accounting, Business, Finance, Communications, and/or Marketing – preferred.
- Strong communications and interpersonal skills.
- Strong attention to detail.
- Basic computer proficiency and ability to learn banking software.
BENEFITS FOR FULL-TIME EMPLOYEES:
- PTO Leave is 20 Days per year earned monthly.
- First Bank and Trust recognizes 11 paid holidays, when the holidays occurs during the work week.
- Medical, Dental and Vision Insurance coverage starts the 1st day of the month after hire date.
- Employees are automatically enrolled in the bank's 401K/ESOP Plan.
- First Bank and Trust provides basic life insurance coverage equal to two times an employees' base salary.
- First Bank and Trust provides long-term disability Insurance coverage.
- Normal work week is Monday- Friday between 8:00 - 6:00 and Saturday 8:00-1:00.
First Bank and Trust is an Equal Opportunity Employer EOE/AA/M/F/Disabled/Veteran