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Operations Analyst - US VS (International Voice Process) - Remote-Mumbai/Bangalore only-Q1 & Q2

Min Experience

0 years

Location

remote, mumbai, bangalore

JobType

full-time

About the role

The primary responsibility for the position is to verify the employment and education background of the applicants who apply for the jobs with our Clients in the United States. The verifications are done at our Mumbai & Bangalore sites, India Job Description: Search the web to find the listings for universities, colleges and companies. Initiate verification calls to verify the credentials of the applicants. Send written verification requests and faxes for verifications as per the policies of the institutions/organizations. Enter appropriate verified data into the system and generate a report. Follow quality guidelines and achieve the targets set by the Team Leader. Share necessary Information to update the Database in case of any changes/updates Follow the IT Policy and Data Security guidelines. Mentor new joiners and conduct regular Quality check Skills / Knowledge: Typing speed of 20 wpm /90% accuracy Ability to comprehend & articulate Willingness to work night shifts Experience: Minimum 6 months' experience, in an International BPO/KPO Education: HSC / Diploma (10+3) / Graduate

About the company

First Advantage delivers comprehensive background check solutions and insights that enable employers and housing providers to make confident choices, reduce risk, and maintain compliance. With offices in 26 locations and a staff of 4,000+ employees, First Advantage leverages leading technology and the industry's largest global capabilities to complete background checks in 200+ countries and territories. If you're looking for employee or tenant background check solutions that enable fast and reliable decision making, we're your First Advantage.

Skills

typing speed
comprehension
articulation
night shifts
bpo
kpo