Rare Carat
Website:
rarecarat.com
Job details:
About Rare Carat
Founded in 2016 by a BCG consultant frustrated with his engagement ring buying experience, Rare Carat has grown to be one of the largest diamond jewelry online retailers in the United States. It was called the “Secret to Buying A Diamond” by the The New York Times.
Rarecarat.com powers over $100M in annual sales by creating transparency in a historically opaque industry using AI indicators and human expert advice. Operating on an innovative "managed marketplace" business model, the company combines the selection advantages of a marketplace with the quality assurance of a traditional retailer.
We have grown to over 180+ employees, but remain a very flat and close-knit team committed to learning from each other, and having the best idea win.
Rare Carat is run by Wharton and Harvard Business School grads, with advisors including leaders from TrueCar and Blue Nile. We’ve been featured in leading publications including TechCrunch, NPR, USA Today, and CNBC.
Wondering why work with us? Here’s why:
- We are a fully remote start-up, growing quickly from under 5 people to close to 100 in just six years
- Our culture is unique: we have a global, remote team of young people taking on more responsibility than most companies would give. We have a bias for action, and a meritocracy where the best ideas win
- We help customers with the most important purchase of their life so far, their engagement ring. Marrying humans and technology to help our customers make the right decision is thrilling and rewarding
If you are the right fit for our rocketship - we would make you an offer, you can’t refuse :)
About the RoleWe are looking for a Finished Jewelry Associate (2–4 years experience) to manage order-level operations for finished jewelry, ensuring seamless coordination between manufacturing partners, logistics, and internal teams.
This role is ideal for someone with a jewelry background who has experience handling orders, production follow-ups, and manufacturing operations at an execution level. You will play a critical role in ensuring that every customer order is delivered accurately, on time, and meets quality expectations.
Order & Production Coordination- Manage end-to-end tracking of finished jewelry orders from production to delivery
- Coordinate with manufacturers on order status, timelines, and specifications
- Follow up on active orders to ensure timely production and dispatch
- Handle day-to-day operational queries related to ongoing orders
Manufacturing Operations Support- Work closely with manufacturing partners to ensure adherence to order specifications and quality standards
- Identify and resolve order-level issues such as delays, design mismatches, or production bottlenecks
- Support smooth execution of manufacturing workflows across multiple vendors
Logistics & Delivery Coordination- Coordinate with logistics teams for shipment, delivery timelines, and tracking
- Ensure accurate documentation and smooth handover of finished goods
- Monitor order movement and proactively flag delays or risks
Quality & Issue Resolution- Ensure finished jewelry meets quality standards before dispatch
- Act as the first point of contact for resolving order-related issues
- Coordinate rework, replacements, or corrections when required
Reporting & Documentation- Maintain accurate records of orders, production updates, and vendor communications
- Track order progress and share updates with internal stakeholders
- Support reporting on order timelines, delays, and operational performance
Qualifications- Bachelor’s degree in any relevant field
- 1–3 years of experience in jewelry operations / manufacturing / order management
- Prior experience handling finished jewelry orders or manufacturing coordination
- Strong understanding of jewelry production workflows is preferred
Preferred Skills- Strong follow-up and coordination skills across multiple stakeholders
- Ability to manage multiple orders simultaneously with high attention to detail
- Good communication skills (written & verbal)
- Familiarity with supply chain or manufacturing processes in the jewelry industry
- Problem-solving mindset with the ability to handle urgent situations calmly
What We’re Looking For- Detail-oriented and highly organized
- Comfortable working in a fast-paced, dynamic environment
- Strong sense of ownership and accountability
- Proactive and solution-driven approach to challenges
- Ability to work independently and manage priorities effectively
Click on Apply to know more.