Deloitte
Website:
deloitte.com
Job details:
Summary
Position Summary
Level: Senior Associate
As an experienced Senior Associate at Deloitte, you will ensure timely, accurate project delivery, contribute to client satisfaction, engage stakeholders, support junior team members, and drive continuous process improvement with minimal supervision.
Work you'll do
As an Operations Senior Associate on the Enterprise Operations as A Service team, you will be responsible for:
- Lead small-scale processes or workstreams and document workflows, standard operating procedures, dependencies, and handoffs
- Analyze bank statements, lockbox, electronic data interchange, and electronic funds transfer documents and perform transactions using enterprise resource planning systems and digital tools
- Review exceptions, execute settlements and adjustments, and document process updates in standard operating procedures after review and sign-off
- Prepare and analyze metrics and reports, monitor sub-process performance against service-level agreements, and identify redundancies and inefficiencies
- Resolve internal and external queries within defined turnaround times, liaise with internal and external teams, and support governance forum discussions
- Document new issues and exception handling techniques in the knowledge management database, support transformation activities, and coach junior team members
The Team
Enterprise Operations as A Service
The Enterprise Operations Portfolio is a collection of Offerings that helps clients achieve the maximum possible impact and value from their investments in Finance, Supply Chain and IT operations. By taking a holistic view of these key business functions from strategy articulation through process design and technology enablement, we can help our clients navigate their challenges while operating components of their business.
As our clients drive towards their digital future, Finance, Supply Chain, and IT play an increasingly important role in how these organizations interact with their customers, suppliers, and other key stakeholders. By combining our strategy, operations improvement, implementation, and operate capabilities, we can be more creative in how we deploy our resources and drive innovation at market pace.
Location: Hyderabad/Chennai
Shift Timings: 24*7 (including night shift)
Qualifications
Required:
- 7+ years of experience in order-to-cash, procure-to-pay, record-to-report, or subprocesses including accounts receivable, collections, or cash application
- Experience using Oracle or SAP
- Knowledge of accounts receivable processes
- Experience analyzing bank statements, lockbox, electronic data interchange, and electronic funds transfer documents
- Experience preparing and analyzing metrics and reports
- Experience using Microsoft Excel
- Bachelor of Commerce, Bachelor of Business Administration, or equivalent 3-year graduate degree
Preferred:
- Experience working in a shared services center
- Experience documenting standard operating procedures
- Experience monitoring service-level agreements and process metrics
- Experience coaching junior team members
- Experience supporting process improvement or transformation initiatives
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Requisition code: 351845
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