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Field Services Engineer

Location

Bhopal, Madhya Pradesh, India

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

York Transport Equipment

Website: yorktransport.com
Job details:
Company Description

York Transport Equipment (India) Private Limited, based in Pune, Maharashtra, is part of the SAF-Holland Group. It is a prominent manufacturer and supplier of premium trailer axles, suspensions, couplers, landing gears, and other components in India and internationally. Renowned for its quality, reliability, and safety, York India consistently delivers products that meet global performance standards. The company is dedicated to innovation, offering customized designs, advanced manufacturing, and exceptional after-sales support to address the evolving needs of the transportation and heavy machinery industries. Learn more at https://www.yorktransport.com/.

Role Description

This is a full-time, on-site role for a Field Services Engineer located in Bhopal. The Field Services Engineer will be responsible for providing field service support, troubleshooting technical issues, conducting preventive maintenance, and delivering technical assistance to ensure customer satisfaction. Additionally, they will be expected to communicate effectively with clients, identify and solve issues on-site, and support the company’s commitment to quality and performance.

Qualifications

  • Experience in Field Service, including installation, repair, and maintenance of equipment
  • Strong skills in Troubleshooting and resolving technical issues effectively
  • Familiarity with providing Technical Support and on-site assistance to customers
  • Expertise in Preventive Maintenance to ensure optimal equipment performance
  • Excellent Customer Service skills to maintain client satisfaction and professional relationships
  • Ability to work independently and manage field operations efficiently
  • Bachelor’s degree or diploma in Mechanical, Automotive, or a related field
  • Previous experience in the transportation or heavy machinery industry is preferred
  • Fluency in Hindi and English, with other regional languages being an advantage
  • Willingness to travel extensively and work on-site at client locations
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Skills

client satisfaction
customer service
technical support