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Company Description Happy Journey is a travel-focused organization dedicated to providing reliable, comfortable, and enjoyable trips for customers. The company aims to deliver high-quality service, clear communication, and seamless travel experiences. Team members are encouraged to collaborate, take ownership, and contribute ideas to improve customer satisfaction and operational efficiency. Happy Journey offers opportunities to work closely with customers, understand their needs, and help shape the way they experience travel.
Role Description This is a full-time, on-site Field Sales Specialist role based in Hyderabad. The Field Sales Specialist will meet prospective and existing customers in person, explain products and services, and tailor travel solutions to customer needs. Responsibilities include generating leads, following up on inquiries, conducting sales visits, closing deals, and maintaining accurate records of sales activities. The role also involves coordinating with internal teams, resolving customer issues, and providing after-sales support to ensure a positive experience. The specialist is expected to achieve sales targets, represent the brand professionally in the field, and share market feedback to support continuous improvement.
Qualifications
- Strong Communication and Customer Service skills to engage customers, build trust, and handle inquiries effectively.
- Proven Sales and Lead Generation abilities to identify prospects, convert opportunities, and meet or exceed sales targets.
- Experience in Sales Operations, including maintaining documentation, tracking pipelines, and using CRM or similar tools.
- Ability to work on-site in Hyderabad, travel locally for client meetings, and manage time efficiently in the field.
- Previous experience in field sales, travel, hospitality, or related customer-facing roles is an advantage.
- Basic proficiency with digital tools (email, spreadsheets, CRM systems) and willingness to learn new systems.
- Minimum of a bachelor’s degree or equivalent experience in Business, Marketing, or a related discipline preferred.
- Self-motivated, goal-oriented, and able to work both independently and collaboratively within a team.
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