Regional Director - Delaware

<div class="benefits"> <div><strong>Benefits:</strong></div> <ul> <li>Bonus based on performance</li> <li>Competitive salary</li> <li>Dental insurance</li> <li>Employee discounts</li> <li>Health insurance</li> <li>Opportunity for advancement</li> <li>Paid time off</li> <li>Training & development</li> <li>Vision insurance</li> <li>401(k)</li> <li>401(k) matching</li> </ul> </div> <div class="trix-content"> <div>Hand & Stone Massage and Facial Spa is looking for a strong, results-focused Regional Director to lead multiple spa locations across Delaware & Pennsylvania. <br> <br>Our ideal candidate has 3–5+ years of leadership experience, with a proven track record of driving performance, developing leaders, and delivering strong sales results across multiple locations. This individual is an exceptional communicator, a culture builder, and someone who thrives in a fast-paced, people-first environment.<br> <br>We are looking for someone interested in a long-term role with opportunity for professional growth. Multi-unit leadership experience is strongly preferred. Prior spa or membership-based sales experience is a plus.<br> <br>Our goal is to provide our valued members and guests with a world-class experience, and our Regional Directors play a critical role in making that happen. You will set the tone across your region, coach and develop leaders, drive performance, and grow the business.<br> <br><strong>Your Region</strong><br> 3 spa locations in Delaware & 1 in Pennsylvania<br> Annual revenue of $4.5M – $5.5M<br> <br> <strong>What’s In It For You?</strong> </div><ul> <li>Medical, Vision, Dental, Life, and Supplemental Insurance with generous employer contributions</li> <li>401(k) with company match</li> <li>Competitive salary plus performance-based bonus potential</li> <li>Safe, professional work environment</li> <li>Employee discounts</li> <li>Strong career growth opportunities – we promote from within</li> <li>AND MORE</li> </ul><div><strong>What You’ll Be Owning</strong></div><ul> <li>Lead and support multiple spa locations, ensuring exceptional client experiences across the region</li> <li>Act as the primary escalation point for client concerns and ensure timely resolution</li> <li>Oversee and manage regional operations, including performance, staffing, and overall business health</li> <li>Drive spa sales performance and regional profitability through P&L ownership and analysis</li> <li>Recruit, hire, train, and develop high-performing General Managers and spa leaders</li> <li>Coach, monitor, and hold teams accountable to performance goals and KPIs</li> <li>Support membership growth, sales strategy, and execution across all locations</li> <li>Partner with GMs to maximize appointment books and optimize staffing</li> <li>Execute marketing initiatives, grassroots efforts, and community outreach to drive traffic and brand awareness</li> <li>Support new spa openings, acquisitions, and integration of new locations</li> <li>Handle administrative responsibilities including reporting, payroll oversight, inventory, and operational expenses</li> </ul><div><strong>What You Bring to the Table</strong></div><ul> <li>3–5+ years of leadership experience (multi-unit experience strongly preferred)</li> <li>Proven success driving sales and operational performance</li> <li> Results-oriented with a track record of holding yourself and others accountable </li> <li>Passion for developing people and building strong, positive culture</li> <li>Ability to manage multiple locations and priorities effectively</li> <li>Strong communication, organization, and leadership skills</li> <li>Comfortable working in a fast-paced, high-volume environment</li> <li>A fast learner with a positive, solutions-oriented mindset</li> <li>Strong critical thinking and problem-solving skills</li> <li>Travel required – expect to visit each location multiple times weekly</li> </ul><div> <strong>Who We Are</strong><br> FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 63 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that many family-owned businesses cannot—but at our core, we are still a family-owned company. We are in the people business, and our people come first.<br> <br> <strong><em>We can’t wait to meet you!<br></em></strong> </div> </div>

Operates franchised Hand & Stone massage and facial spas.