Gramik™
Website:
gramik.in
Job details:
Location: Noida
Experience: 1–4 Years
Employment: Full-time
Gender: Female
About The Role
We are looking for confident and customer-oriented
Female Call Centre Executives to join our Agriculture Advisory team.
Agriculture background is NOT mandatory. Candidates with BPO, Call Centre, Tele calling, Tele sales or Customer Support experience are encouraged to apply.
Selected candidates will receive
structured training in Agriculture and our Advisory Process.
Key Responsibilities
- Speak with farmers and understand their requirements and concerns.
- Provide guidance using our predefined advisory framework and knowledge base.
- Explain advisory services and packages clearly.
- Handle outbound calls, follow-ups and customer queries.
- Build trust and maintain strong farmer relationships.
- Maintain CRM records and achieve calling/customer engagement targets.
- Escalate complex agricultural queries to the expert team when required.
Candidate Profile
- Excellent Hindi communication and good basic English.
- Confident, articulate and good at customer handling.
- Prior BPO/Call Centre/Tele calling experience preferred.
- Comfortable with targets, follow-ups and CRM.
- Strong willingness to learn.
Click on Apply to know more.
