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Quality Assurance Analyst - MIA

Min Experience

2 years

Location

Miami, Florida, United States

JobType

full-time

About the job

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About the role

FEAM TEAM CULTURE

At FEAM Aero, our team culture is the heartbeat of our success, rooted in unwavering core values that define who we are and guide everything we do.

Key Responsibilities:

  • Collect, analyze, and evaluate quality, safety, and maintenance data from multiple systems to identify trends, risks, and performance gaps.
  • Develop and maintain reports, dashboards, charts, and graphical summaries to communicate findings to management and operational stakeholders.
  • Monitor emerging safety and quality issues through data analysis and internal evaluations, providing regular recommendations to support risk mitigation and continuous improvement.
  • Design and maintain spreadsheets, databases, and analytical tools to support quality and safety programs.
  • Prepare and present statistical summaries, performance metrics, and trend analyses as required by the company.
  • Maintain and administer quality department software and data platforms, including SharePoint, MyBoeingFleet, Intelex, and other applicable systems.
  • Support development and tracking of safety and quality performance strategies, including measurable targets and key performance indicators (KPIs).
  • Investigate customer complaints, nonconformances, and quality events, supporting root cause analysis and corrective action development.
  • Track audit findings, improvement initiatives, and corrective actions to closure and provide routine status updates for management meetings.
  • Maintain investigation and findings trackers and prepare weekly or periodic status reports.
  • Perform process-based performance audits to verify compliance with contractual requirements, internal procedures, and applicable aviation regulations.
  • Identify and analyze nonconformities, assist in prioritizing corrective actions, and support initiatives to prevent recurrence.
  • Quantify performance through KPIs, metrics, and data-driven assessments.
  • Perform other duties as assigned.

Qualifications:  

  • Bachelor’s degree with a minimum of two (2) years of relevant aviation quality or safety experience.
  • Demonstrated ability to read, understand, and apply documented processes, procedures, and regulatory requirements.
  • Strong computer proficiency, including advanced Excel skills and experience with Microsoft Office (Word, PowerPoint, SharePoint).
  • Excellent written and verbal communication skills.
  • Strong analytical, organizational, and problem-solving abilities with exceptional attention to detail.
  • Proven data mining and data analysis capability.
  • Strong self-management skills with the ability to work independently, prioritize tasks, and follow through to completion.
  • Must pass pre-employment drug screening and background check.
  • U.S. citizenship or permanent resident status required.

About the company

FEAM AERO is an MRO (Maintenance, Repair, Overhaul) company providing aircraft line maintenance and A-check services to domestic and international air carriers flying transport category aircraft. FEAM has grown from a two-man operation into a global leader in line maintenance with a diverse global customer base. In a market where one of the keys to an airlines success is maintenance. Our expertise in the MRO industry provides effective and impactful solutions for all of our customers. Allowing FEAM to deliver Airlines with more flight time and less downtime. We put special emphasis on training, being lean and providing high-quality maintenance. FEAM Technical training an EASA 147 allows us to provide a continuous pipeline of Line Maintenance Engineers trained to standards that meet the highest global industry requirements. With maintenance bases in 52 U.S. European and UK locations and over 1,500 Aviation Professionals, Aircraft Technicians, Line Maintenance Engineers throughout our wide network of Line Bases and Base Maintenance Facility. FEAM is not only the MRO of choice but poised for growth! We are certificated by the FAA as a FAR part 145 repair station, in addition, we hold the following certifications: · Korean MOLIT Approved Maintenance Organization (AMO) · Bermuda DCA AMO · Singapore CAAS 145 Repair Station · Europe EASA 145 Repair Station · Japan JCAB Repair Station · UAE GCAA Repair Station Approval · QATAR CAA Repair Station Approval

Skills

Excel
SharePoint
MyBoeingFleet
Intelex
Microsoft Office