Website:
taangerinetiger.com
Job details:
Entity: Vijaya Advisors LLP
Brands: Taangerine Tiger (TT) & Aarti Mahtani (AM)
Location: Mumbai (in-studio, with travel for pop-ups)
Reports to: Rahul Khiani & Aarti Mahtani
Role Overview
We’re hiring an India Client & Sales Head to lead in-studio sales, manage ongoing client relationships, and drive revenue across pop-ups, bespoke orders, and ready-to-wear collections.
This is a hands-on, client-first role based at our Mumbai studio. You will be the key contact for incoming clients — welcoming walk-ins, handling WhatsApp and phone enquiries, and guiding clients through their purchasing or tailoring experience. The ideal candidate blends commercial thinking with hospitality and a sharp eye for style.
You’ll work closely with production, marketing, and the designer to ensure every interaction delivers results — and reinforces our reputation for high-quality, personal service.
Key Responsibilities
Client Handling & Studio Sales
- Respond promptly to client inquiries across WhatsApp, calls, and email.
- Greet and consult with clients during studio visits, offering styling and fit guidance.
- Co-manage fittings and lookbook walkthroughs with the designer or tailor, where needed.
- Track high-value clients, manage post-visit follow-up, and build long-term loyalty.
- Ensure the studio maintains a polished, brand-aligned atmosphere at all times.
Boutique & Retail Partner Management
- Manage relationships with all partner boutiques and stockists across India for TT and AM.
- Coordinate order placements, replenishment requests, dispatch timelines, and inventory updates with retail partners.
- Ensure strong sell-through performance through regular communication, merchandising support, and client engagement initiatives.
- Conduct periodic boutique visits to maintain brand presentation standards and strengthen retailer relationships.
- Support onboarding of new retail partners and identify opportunities for expansion into key luxury retail markets.
- Coordinate collections, lookbooks, pricing, and seasonal updates with partner stores.
- Track boutique-wise sales performance and provide regular reporting and recommendations to leadership.
- Work closely with production and logistics teams to ensure timely fulfillment and smooth operations for all retail partners.
Revenue & Channel Ownership
- Drive monthly sales targets across TT, TT Bespoke, AM Bespoke, AM RTW, and pop-ups.
- Use marketing & CRM tools to promote client follow ups
- Plan and coordinate the execution of India-based pop-ups, including staffing and merchandising.
- Collaborate with the production team to align delivery timelines with order commitments.
Collaboration & Execution
- Work with the in-house graphic designer and marketing team on WhatsApp/email flows.
- Contribute to pricing discussions, upselling strategies, and client offer design.
- Coordinate with stock management to ensure bestsellers and core styles are available.
Candidate Profile
- 5–8 years in luxury retail, fashion sales, or high-end client service.
- Excellent communication and interpersonal skills; fluent in English and ideally Hindi.
- Familiarity with WhatsApp-based sales, studio retail environments, and CRM tools.
- Friendly, professional, and responsive — with strong follow-through.
- Comfortable working alongside founders and creative leads in a fast-moving environment.
Bonus Qualifications
- Experience managing or assisting at pop-up stores or fashion events.
- Interest in styling or merchandising.
Click on Apply to know more.