JLL
Website:
co.jll
Job details:
JLL point of contact for all operational requirements specific to this site including but not limited to hard/technical services, soft services and hospitality and experience services. Manages a team of JLL facilities and hospitality professionals in Mumbai. Will oversee New Delhi but contact and support anticipated to be low/light touch. This role is responsible for:
Inspire & Lead: Inspire and lead a diverse, cross-functional team, fostering a culture of continuous learning, experimentation, and innovation that consistently exceeds expectations. Drive high impact initiatives that enhance the workplace experience, aligning with our unique culture and business objectives.
- Stakeholder Communication: Act as a key liaison between the facilities team, employees, and other internal departments. Provide clear and timely updates on maintenance activities, project timelines, and service outages.
- Cross-Functional Collaboration: Partner with the Hospitality Lead, F&B Lead, and other service teams to ensure seamless service delivery and a cohesive workplace experience.
- Champion Change: Challenge the status quo and champion continuous improvement. Navigate complex business changes with agility, identifying and implementing creative solutions that support Netflix's vision and evolving needs.
- Industry Expertise: Leverage a strong background in entertainment or a similar fast-paced industry. You will demonstrate a deep understanding of business and operating nuances, acting as a trusted partner and advisor.
- Compelling Communication: Craft compelling narratives and effectively influence diverse stakeholders, from leaders to external vendors and partners. Your communication skills will be key to driving alignment and achieving strategic goals.
Hospitality & Service: Bring a genuine passion for delivering exceptional hospitality experiences. Your expertise will be crucial in setting the standard for service excellence throughout the workplace.
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