- Location
- Hyderabad, Telangana, India
- Job type
- Full-time
Required skills
- communication skills
- compliance
- customer service
About the role
JLL
Website:
co.jll
Job details:
What this job involves:
- Follow up and close the tickets logged
- Monitoring of Housekeeping related activities
- Arrangement of all consumables and supplies for Client / any visits
- Preparing the Daily/Weekly and Monthly reports
- Interacting with the service & supply vendors.
- Undertake daily facility rounds and find out snags and raising proactive tickets for the same
- Effectively manage service provider team to ensure an on time deliverable system.
- Routinely Inspect all services to ensure performance measures are being maintained and make the service score cards.
- Adhere to the monthly forecast expenditures/Indents
- indenting the requirements with suppliers.
- Pest control management.
- Indoor plant management
- Training to support staff
- Any responsibility/ task given by the client/ Manager, going forward will be a part of the JD.
- Client/Stakeholder Management
- Proactively engage stakeholders to ensure that on site client’s expectations are met though high levels of customer service
- Build and develop effective client / stakeholder relationships across multiple levels of the organisation
- Proactively understand the customers/ employees needs and act on them before being requested
- Maintain high standards of housekeeping of facility
- Improvements in the office aesthetics and operations as per need
- Finance Management
- Accurate billing and invoicing
- Adherence to the monthly forecast
- Invoice management.
- Procurement & Vendor Management
- Work on getting quotations as per site need
- Sharing indents for monthly material supply
- Zero stock out of situation
Other Key Activities- Monitoring the mail room activities
- Collecting all documents from the vendor for compliance audit
- Developing interesting & fun user engagement activities
- Signage / Poster making for the site awareness.
- Managing ad-hoc / vendors.
- Strong Communication Skills
- Client/User focused
- Vendor Management
- Finance - Invoices, PO
- Advanced Sheets and docs knowledge
Click on Apply to know more.
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