Facilities Management - Manager

Cognizant

Website: cognizant.com
Job details:
About Cognizant Corporate

Cognizant Corporate is a global community united by a shared purpose: to make a meaningful impact. We are committed to excellence and driven by outcomes that matter. Collaboration is at the heart of how we work, and our forward-thinking mindset fuels continuous learning, innovation, and growth.

At Cognizant, careers transcend titles. We empower our people to think strategically, inspire others, and lead with purpose – always guided by our core values. Join us in shaping future of business.

CREWS - GWS - Delivery Lead - The position will be responsible for overseeing the comprehensive facilities management and operations for facilities and coordinate with other functional stakeholders for a seamless operation

Responsibilities

The role aims to enhance employee engagement and workplace experience through efficient coordination with various stakeholders on management of buildings workplace services & facilities management Food & Beverages (F&B) services and associate commute solutions.

The Manager - Workplace Services & Facilities Management supports the efficient operation of workplace and facility services across assigned buildings. The role focuses on daily operations service delivery compliance stakeholder management and supporting strategic initiatives to ensure a safe productive and engaging workplace environment.

Facility Operations

• Manage day to day operations and maintenance of assigned facility/building(s).
• Coordinate workplace services such as janitorial food & beverages transportation and related services.
• Conduct routine inspections to identify issues and support timely corrective actions.
• Support implementation of facility policies procedures and best practices.
  
  

Performance & Quality

• Track basic facility performance metrics (energy usage maintenance costs space utilization).
• Support quality assurance processes to uphold service delivery standards.
• Assist in identifying areas for operational efficiency and cost savings.
  
  

Projects Space & Real Estate Support

• Coordinate with Real Estate Strategy on leasing-related activities.
• Support space planning construction and workplace design initiatives with the Project Management team.
• Provide inputs for occupancy planning and layout optimization.
  
  

Security Safety & Compliance

• Support deployment of enterprise security technologies with Security Technology teams.
• Coordinate with Physical Security to enforce access control surveillance and incident response practices.
• Ensure adherence to environmental regulatory and safety standards participate in audits and documentation.
  
  

Sustainability

• Contribute to sustainability initiatives and support Net Zero objectives.
• Promote environmentally responsible practices within facilities.
  
  

Stakeholder & Vendor Coordination

• Act as a point of contact for Business Units understand requirements and resolve concerns promptly.
• Coordinate client visits and support event logistics.
• Collaborate with Centre Heads and stakeholders to maintain associate satisfaction.
• Work with FM service providers and vendors support supervision and performance review.
  
  

Financials & Reporting

• Support budget preparation cost tracking and resource allocation for facility operations.
• Prepare routine operational and financial reports for leadership.
  
  

Qualifications

• Bachelor degree in Engineering Business Administration Real Estate Facilities Management or related field.
• 5-7 years of experience in facilities management or related roles.
• Experience managing facility operations and vendor coordination.
• Strong communication stakeholder management and team support skills.
• Knowledge of regulatory and environmental compliance standards.
• Proficiency with facility management systems and tools.

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