Facilities Executive -Soft Services
JLL
- Location
- Hyderabad, Telangana, India
- Job type
- Full-time
Required skills
- compliance
- customer service
- key performance indicators
- Service Level Agreements
About the role
JLL
Website:
co.jll
Job details:
Facilities Executive
Core Roles and Responsibilities:
- Operational Oversight: Supervising day-to-day Soft Services, including housekeeping, security, and cleaning equipment maintenance to ensure operational efficiency.
- Vendor and Contract Management: Monitoring vendor performance against Service Level Agreements (SLAs), ensuring compliance with contracted services.
- Quality and Compliance: Conducting regular inspections and audits to maintain high cleaning standards and compliance with health, safety, and environmental regulations.
- Staff Management & Training: Scheduling staff, ensuring proper grooming and etiquette, conducting training, and managing personnel to achieve key performance indicators.
- Customer Service and Interaction: Acting as the liaison between the client and vendor, gathering feedback, and resolving issues promptly.
- Administrative and Financial Duties: Managing inventory of consumables, processing invoices, and assisting with budgeting and reporting.
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