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Company Description Perfect Digital HR is a human resources solutions provider that supports organizations in building strong, service-oriented teams. The company focuses on connecting employers with skilled professionals across hospitality and food & beverage operations. Perfect Digital HR emphasizes structured recruitment processes, clear role definitions, and ongoing support for both clients and talent. The organization values integrity, professionalism, and long-term partnerships with businesses and individuals. Candidates can expect a well-managed hiring experience and clarity in expectations for the F&B Service Executive role.
Role Description The F&B Service Executive role is a full-time, on-site position based in Gurugram. In this role, the professional will welcome guests, take orders, serve food and beverages, and ensure a consistently high level of customer service. Daily responsibilities include managing table setups, coordinating with kitchen staff, monitoring service standards, and handling guest queries or concerns promptly and courteously. The role also involves maintaining cleanliness and organization in the service area, supporting team members during peak hours, and adhering to safety and hygiene guidelines. The F&B Service Executive will contribute to smooth service operations, assist in training new team members when required, and help implement promotional activities or special events.
Qualifications
- Candidates should possess strong interpersonal skills and customer service abilities to engage guests professionally and build positive experiences.
- Candidates should possess effective communication skills to interact clearly with guests, colleagues, and kitchen teams, including listening and conveying information accurately.
- Candidates should possess team management capabilities and collaborative attitudes to support coordinated service delivery and assist in guiding team members when needed.
- Candidates should possess sound organization skills to manage multiple tables, prioritize tasks, and maintain orderly service and preparation areas.
- Relevant experience in food & beverage service, hospitality, or hotel/restaurant operations is highly beneficial.
- Knowledge of basic food and beverage service standards, hygiene protocols, and POS or billing systems is preferred.
- Ability to work flexible shifts, including evenings, weekends, and holidays, as required by business operations.
- A diploma or certificate in hospitality management, hotel management, or a related field is an advantage but not mandatory.
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