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Company Description Perfect Digital HR is a professional human resources and talent solutions firm that connects skilled individuals with reputable employers across sectors, including hospitality and food & beverage. The organization focuses on matching candidates to roles that align with their experience, growth potential, and career interests. Through structured recruitment processes and ongoing support, Perfect Digital HR aims to help individuals build sustainable careers in dynamic, service-driven environments. The company values fairness, inclusivity, and professionalism in all hiring and workplace practices.
Role Description The F&B Captain & Steward role is a full-time, on-site position based in Gurugram. This role is responsible for overseeing daily food and beverage service operations, ensuring that service standards are consistently maintained, and coordinating with team members to deliver a smooth guest experience. Day-to-day tasks include supervising service staff, allocating and monitoring table assignments, supporting order taking and food delivery, and maintaining cleanliness and organization in the dining area. The F&B Captain & Steward also handles guest interactions, resolves service-related concerns, communicates guest preferences to the kitchen and management, and assists with training new team members on service protocols and safety guidelines.
Qualifications
- Supervisory Skills and experience managing small service teams in a restaurant, hotel, or similar F&B environment
- Strong Service Standards orientation, with the ability to implement and uphold quality, hygiene, and safety procedures
- Hands-on Food Service skills, including table service, order coordination, and knowledge of basic F&B operations
- Customer Service and Communication skills to engage guests professionally, handle feedback, and collaborate effectively with colleagues
- Previous experience in F&B roles such as steward, server, or captain, preferably in a hotel or fine/casual dining setting
- Ability to work flexible hours, including weekends and evenings, as required by operational needs
- Basic knowledge of POS systems and billing procedures is an advantage
- Relevant certification or diploma in hospitality, hotel management, or food & beverage service is preferred
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