DHL
Website:
dhl.com
Job details:
About Us
DHL Supply Chain is a division of Deutsche Post DHL and is affiliated with DHL. Headquartered in Bonn, Deutsche Post has 510,000 employees.[3]
In 2016, DHL Supply Chain was primarily competing in strategic life sciences and healthcare, automotive and technology sectors of the market. The automotive sector, with its Lead Logistics Provider (LLP) service, has been shifting to China, India and Mexico as those countries become significant vehicle and parts manufacturers.[4] In Canadian and USA markets DHL Supply Chain operated under the name Exel until January 2016.
Responsibilities
Your tasks:
- Providing excellent Run Support and timely issue resolution (including third-party tickets with vendors) ensuring high SLA compliance
- Carrying out complex and global support tasks in the responsibility of Procurement
- Escalation and information management in the Support Function area
- Supporting performance management activities by providing reports and data insights
- Collaboration in the development of support materials and training documents
- Implementation of control measures for external services
- Conceptual collaboration and coordination of internal and global cross-team support processes
- Administration of the ticket tool and the procurement support portal
- Support of digitalization measures
- Participation in global and regional projects
- Support of test activities regarding procurement tools and processes used
- Collaboration in regional or global support teams as required
- Drive continuous improvement initiatives
- Advise on procurement processes, standards, policies, tools, and best practices
Requirements
- Confident handling of the standard software MS-Office Pro (Word, Excel, PowerPoint)
- Knowledge and experience with purchasing tools is an advantage (SAP SRM, SAP S/4 Hana, Coupa, JAGGAER)
- Experience in the area of support
- Convincing and self-confident appearance when dealing with suppliers and divisional colleagues
- Strong customer and service orientation
- Strong interpersonal skills
- Very strong analytical and conceptual skills
- Ability to deal with conflict, work in a team and be assertive
- Awareness of responsibility and costs, precise working methods
- High degree of commitment, ability to work under pressure
- Fluent in English
- Knowledge of German is an advantage
Click on Apply to know more.