Firmenich
Website:
dsm-firmenich.com
Job details:
Location: Mumbai
At dsm-firmenich we strive to achieve a world where you don’t have to choose between taste, texture, or health - and can enjoy it all. Our innovative ingredients, expertise, and solutions bridge the gap between the delicious, the nutritious, and the sustainable.
In this role ensure seamless import operations, secure compliance, and elevate customer satisfaction across our global supply chain. In this role, you will collaborate with internal stakeholders, external partners, and service providers to deliver efficient, high‑quality, and compliant logistics performance.
At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.
Your Key Responsibilities
- Ensure robust import & export process execution and proactively communicate status, risks, and mitigation plans to stakeholders.
- Ensure SAP transactions are executed accurately and timely to support business continuity and customer satisfaction.
- Instill and maintain a Zero Non-compliance culture with respect to 3rd party service providers such as Customs Brokers and Transport Service Providers. Compliance with respect to quality, safety, and business ethics standards.
- Develop, align, monitor, and enforce SLAs with internal and external stakeholders to deliver consistent customer experience.
- Instill and drive continuous process improvement mindset in the organization to deliver consistent customer experience and efficient and effective process execution.
- Proactively collaborate, cultivate and maintain stakeholder relationships at various levels of the organization both within DSM-FIRMENNICH India and outside DSM-FIRMENNICH India.
We Bring
- A global, diverse, and inclusive working environment.
- Opportunities to grow in a highly dynamic and multicultural organization.
- A fair, competitive, and market-aligned compensation package.
You Bring
- Bachelor’s Degree with an MBA in Shipping, Supply Chain, or Logistics.
- More than 10 years of experience in international or cross-border logistics. Professional certification in Dangerous Goods regulations (IATA, IMDG) preferred.
- More than 5 years of people management experience. Experience managing a team with at least 5 team members.
- Strong collaborative mindset and interpersonal skills that break down silos and build connections.Demonstrated resilience in a fast pace and demanding environment.
- Ability to deal with ambiguity and manage tradeoffs to achieve business objectives.Excellent written and verbal communication skills in English.
- Working knowledge of SAP Shipping & Transportation module along with proficiency in Microsoft Office (Excel/VBA preferred).
About Dsm-firmenich
At dsm-firmenich, we don’t just meet expectations – we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere. And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future. Because real progress only happens when we go beyond, together.
Our Application Process
Interested in this position? Please apply on-line by uploading your resume in English via our career portal (www. dsm-firmenich.com/careers).For further information, please contact
Kanika Maloo, Talent Acquisition Partner (kanika.maloo@dsm-firmenich.com).
Inclusion, Belonging And Equal Opportunity Statement
At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.
We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve. We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.
Agency statement
We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.
Click on Apply to know more.