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Social Media & Content Manager

Salary

3 - 5 GBP

Min Experience

2 years

Location

Lancashire, England, United Kingdom

JobType

full-time

About the role

Job Overview

We are EXP – an award-winning brand and digital consultancy.


We’re looking for someone who's got a passion for social media and content creation to join our growing team.


Over the past 10 years we’ve delivered brand identities, campaigns, and websites to clients big and small including Lancaster University, James Cropper PLC, Connect 2 Cleanrooms, Royal Westmoreland Barbados, Mazuma, and Lincrusta to name a few.


The Role

This role is perfect for someone who loves creating content for social media and keeping platforms up to date.


You'll be managing client social media channels, blogs, and email newsletters by producing and publishing content.


You'll work with clients to plan and develop content that aligns with strategic goals. The content will need to be engaging and use the brand's tone of voice.


Day to day responsibilities will include planning and scheduling content, engaging with online communities, and sharing your success with monthly client reports to detail results.


Responsibilities

Social Media Management

  • Oversee the daily management of client social media channels (Facebook, Instagram, LinkedIn, X), ensuring consistency in brand voice, tone, and messaging.
  • Schedule posts, manage content calendars, and track social media trends.
  • Write and post engaging content for client brands, ensuring it resonates with target audiences while adhering to the brand guidelines and content strategy.
  • Work with designers to produce eye-catching and engaging graphics.
  • Community management – engage with followers, respond to comments, and build a vibrant online community.


Blogs & Email Marketing

  • Collaborate with clients to understand their strategic goals and write compelling blog content.
  • Post completed blogs on client websites.
  • Produce email marketing newsletters and send them to distribution lists.


Analysis & Reporting

  • Monitor and analyse the performance of marketing campaigns, including social media, blogs, email marketing, and other online initiatives.
  • Provide reports on the effectiveness of campaigns, identifying areas for improvement and recommending optimisations.
  • Regularly assess and refine strategies based on performance data and client feedback.


The Ideal Candidate

The ideal candidate will love getting involved in projects to develop content and analyse campaign results.


You'll be working with our team to build on strategic ideas and collaborate with our designers to produce assets that fit the brief.


Level

This role is open to Executive and Manager level.


Must Haves

  • Experience in social media marketing
  • Great writing skills with the ability to craft engaging, clear, and persuasive copy.
  • Proficient in content management systems, social media scheduling tools, and email marketing platforms.
  • Ability to work independently, manage time effectively, and meet deadlines.
  • A proactive attitude and a creative approach to problem-solving.
  • Excellent organisation and planning skills with the ability to work on a number of projects simultaneously.


Essential Info

Hours: The role is full-time at 37.5 hours per week (but we're open to part-time for the right candidate).

Annual Leave: 33 days pro-rata including bank holidays.

Office Location: Storey House, White Cross Business Park, Lancaster, LA1 4XQ.

Flexible working available from day one.


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Applicants must have the right to work in the UK. International applicants will not be shortlisted for this role.


We do not intend to use freelancers or recruitment agencies for this vacancy and would therefore ask this role is not promoted without our permission.

About the company

EXP - an award-winning brand and digital consultancy that has delivered brand identities, campaigns, and websites to clients big and small

Skills

social media
content creation
content management
email marketing
copywriting
problem-solving
time management
organization
planning