Repairs Technician (Spring, TX, US, 77386)

Job title:   JC0191 – Service Center Repair Technician

Division/function: Manufacturing Operations & Global Services (DF0005) 

Business unit / department:  Operations

Country:  United States of America

State:  Texas

City(ies):  Houston

 

EXFO develops smarter network test, monitoring and analytics solutions for the world’s leading telecommunications service providers, network equipment manufacturers and webscale companies—and we love what we do! With nearly 1,900 employees in more than 25 countries, EXFO is no. 1 worldwide in fiber optic test solutions and has the largest active assurance deployment. Our broad portfolio of intelligent hardware and software solutions enable our customer’s network transformations related to fiber, 5G, virtualization and big data analytics. We’re always looking for top talent to help us lead the way in a thriving industry with boundless opportunities.

 

Job summary 

As a Service Center Repair Technician you will:

 

• Troubleshoot, repair, or calibrate electronic and optical test equipment as required
• Operate various test equipment and tools needed to perform repairs and calibrations
• Document parts, labour time, and analysis notes in SAP ERP
• Provide repair estimates as required

 

This Job Description indicates, broadly, the duties of this position. It should be noted that the job title nor this Job Description limits the duties of this position, and the company may require you from time to time to do any other duties within your capacity. 

 

What we’re looking for 

 

• Experience electronic and fiber optic equipment
• Experience with analog and digital electronic circuits and technology is required
• Experience with handling of electronic equipment is required
• Experience with electronic troubleshooting and repair methods is required
• Experience with the use of ERP (experience with SAP is an asset)
• Knowledge of EXFO products and operation would be an asset
• Very good computer literacy and understanding of databases, email, and spreadsheets.
• Good verbal and written reporting skills.
• Excellent attention to detail to produce a high-rate of ‘right-first-time’ results in all work.
• Ability to learn new skills, technologies, and ideas rapidly.
• Ability to work to within deadlines and under pressure while maintaining a positive attitude at all times.

 

Required Aptitudes

• Customer, action, and results-oriented
• Versatility
• Strong sense of responsibility and organization
• Autonomy, attention to detail, and accuracy
• Ability to work as part of a team

 

Requirements

• Relevant experience: Minimum 2-3 years of electronic test equipment service experience with good understanding of electronics.  Experience with optical equipment is beneficial.
• Language requirement: English (spoken, reading, writing)
• Education: minimum College in electronics program

EXFO, Inc. designs, manufactures, and markets fiber optic test, measurement, and monitoring instruments for the telecommunications industry. The Company's equipment is used to diagnose and repair problems within an optical network, monitor the quality of an optical signal as it passes through a network, and analyze equipment during production.