Director Lockers and Logistics

About Exela

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune® 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.

Health & Wellness

We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.

Military Hiring

Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.

Job Description

The Lockers and Logistics Director will be responsible for overseeing the development, implementation, and business growth of our intelligent locker systems and logistics solutions. This is a hybrid role requiring both business development and operational experience to lead a small team. The role requires business development and customer service experience, an understanding of manufacturing processes would be beneficial. The ideal candidate will be an entrepreneurial leader with a proven track record of success in driving operational excellence and business growth.

Key Responsibilities

Business Development:

• Serve as the primary point of contact for new opportunities with internal and external customers.
• Identify and pursue new partner opportunities to expand our customer base and market reach.
• Develop and execute strategic business plans to drive growth and profitability.
  
  

Manufacturing Leadership

• Oversee the manufacturing of intelligent lockers, HawkEye document scanners, and CEE time clock systems, ensuring quality, efficiency, and adherence to production schedules.
• Manage supply chain operations to minimize costs and ensure on-time, quality deliveries working closely with eth Purchasing Group
  
  

Logistics Solutions

• Work closely with the Mexico-based team to develop and implement effective logistics solutions for package tracking, package shipping and hospitality management.
• Ensure seamless integration between our products and logistics software, including Locker control, ExelaTrack, ExelaShip, H360, etc.
  
  

Customer Support

• Provide oversight for the field service team to ensure timely and effective support for our installed base of systems.
• Develop and implement customer support policies and procedures to enhance customer satisfaction and loyalty.
  
  

Qualifications And Skills

• Bachelor's degree in Engineering, Supply Chain Management, Business Administration, or a related field.
• Proven track record of business development and sales success.
• Strong leadership skills and ability to motivate and inspire teams.
• Excellent problem-solving and decision-making abilities.
• Ideally an understanding of customer service principles and manufacturing best practices.
• Experience managing a small business P&L
  
  

This is an opportunity for the right individual to lead and build an operation that will develop new sales channels, manufacture, deliver and support high quality products.

EEO Statement

Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune® 100.