Website:
inboxcrew.in
Job details:
Company Description InboxCrew is dedicated to helping businesses build stronger customer relationships through high-quality chat, email, and phone support. With extensive hands-on experience in customer service and a strong focus on clear communication, the team delivers responsive and reliable support solutions. InboxCrew serves both startups and growing brands, providing scalable services tailored to operational needs. The company manages onboarding, SOPs, tools setup, and reporting, allowing clients to focus on core business activities. InboxCrew positions itself as a trusted partner and the voice customers appreciate and rely on.
Role Description The Executive Sales Representative is a full-time, on-site role based in Bulandshahr. This position is responsible for identifying and qualifying new business opportunities, conducting outbound and inbound sales calls, and presenting InboxCrew’s customer support solutions to prospective clients. The Executive Sales Representative will manage the sales pipeline, prepare proposals, negotiate terms, and close deals in collaboration with internal teams. Day-to-day tasks include maintaining accurate CRM records, following up with leads, coordinating with operations to ensure smooth onboarding, and providing regular sales reports and market feedback. The role also involves building long-term client relationships, participating in sales meetings, and supporting the development of sales strategies that drive growth.
Qualifications
- Strong skills in prospecting, lead generation, and opportunity qualification for B2B services.
- Proficiency in consultative selling, presenting solutions, and negotiating commercial terms.
- Experience with CRM tools, pipeline management, and basic sales reporting and forecasting.
- Excellent verbal and written communication skills, with a focus on clear, professional client interactions.
- Ability to collaborate with customer support and operations teams to align sales promises with delivery.
- Proven track record in sales or business development, ideally in customer service, outsourcing, or related sectors.
- Strong organizational and time-management abilities, with attention to detail and follow-through.
- Comfort working in an on-site environment in Bulandshahr and engaging with clients across different regions.
- Bachelor’s degree in Business, Marketing, Communications, or a related discipline is preferred.
- Resilience, goal orientation, and willingness to learn and adapt in a fast-moving service-driven business.
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