Buildesk
Website:
buildesk.in
Job details:
This is a remote position.
Executive : Payment Collection
Experience: 3-6 years
Budget: 3,60,000 - 7,20,000
About Us:
Buildesk is a fast-growing PropTech company helping real estate developers and channel partners digitize their businesses with next-generation technology. Our platform offers an end-to-end solution including:
- Marketing Automation
- Sales CRM
- ERP for Procurement & Finance
- Channel Partner Management
- Vendor Management
- Customer & Broker Apps
We serve 400+ real estate businesses across 6 countries and empower 11,500+ daily active users.
The
Payment Collection Executive will be responsible for ensuring timely collection of outstanding payments from clients. The role involves regular follow-ups with customers, coordinating with internal teams, maintaining accurate payment records, and supporting the finance team in managing accounts receivable.
Key Responsibilities
- Follow up with clients via calls, emails, and messages to collect pending payments.
- Track outstanding invoices and maintain an updated payment collection tracker.
- Ensure timely collection of payments as per agreed payment terms.
- Coordinate with the Sales and Customer Success teams regarding pending payments.
- Share payment reminders and account statements with clients.
- Update CRM/accounting systems with payment updates and collection notes.
- Resolve basic billing queries or escalate issues to the concerned team.
- Prepare periodic reports on collections, outstanding dues, and recovery status.
- Maintain proper documentation and records of all client payment communications.
- Work towards achieving monthly and quarterly collection targets.
Requirements
- Strong communication and negotiation skills
- Ability to handle client conversations professionally
- Good follow-up and coordination skills
- Strong attention to detail and record management
- Basic knowledge of accounts receivable or collections processes
- Proficiency in MS Excel and CRM systems
Qualifications
- Bachelor’s degree in Commerce, Finance, Business Administration, or related field
- 1–3 years of experience in payment collection, accounts receivable, or customer follow-up roles
- Experience in SaaS, CRM, ERP, or B2B collections will be an added advantage
Click on Apply to know more.