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Company Description Pamac Finserve Private LimitedCpa For Hdfc Bank is a banking services organization based in Parshiwadi, Kopri Colony near Vijay Sports Club, Thane, Maharashtra, India. The company supports financial operations and customer services connected with HDFC Bank, contributing to efficient delivery of retail and commercial banking solutions. Team members work closely with banking partners to maintain high standards of compliance, service quality, and operational accuracy. The organization offers opportunities for growth in core banking processes, customer relationship management, and financial service delivery. Candidates can expect a structured environment focused on professionalism, integrity, and performance.
Role Description The Executive Officer is a full-time, on-site role based in Surat, responsible for supporting day-to-day banking and financial service operations. The role typically includes handling customer inquiries, assisting with account-related processes, and ensuring accurate documentation and data entry in line with bank policies. The Executive Officer coordinates with internal teams and bank representatives to support transactions, loan processing, and service requests while maintaining regulatory and compliance standards. Daily tasks may involve preparing reports, monitoring service quality, following up on customer applications, and contributing to process improvements. The position requires consistent on-site presence in Surat, adherence to operational guidelines, and a strong focus on customer service and efficiency.
Qualifications
- Candidates should possess strong communication and interpersonal skills to interact effectively with customers and internal stakeholders.
- Candidates should possess organizational and time-management skills to handle multiple tasks, documentation, and follow-ups efficiently.
- Candidates should possess basic banking and financial understanding, including familiarity with accounts, transactions, and compliance requirements.
- Candidates should possess proficiency in computer applications, such as MS Office and data entry tools, and be comfortable working with banking systems.
- Candidates should possess problem-solving abilities, attention to detail, and a high level of integrity and reliability in handling sensitive financial information.
- Relevant experience in banking, financial services, or customer service is preferred.
- A bachelor’s degree in finance, commerce, business administration, or a related field is beneficial.
- Ability to communicate in local languages and English, and willingness to work on-site in Surat as per organizational requirements.
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