Asian Paints
Website:
asianpaints.com
Job details:
Location:
Indore, MP, IN
Areas of Work: Sales & Marketing Job Id: 15431
Role Purpose
The role is responsible for diagnosing site conditions, recommending fit-for-purpose product systems, supervising critical application work and supporting successful execution of complex or high-value waterproofing, flooring and repair projects.
Key Responsibilities
Technical Diagnostics & Solutioning
- Conduct detailed site assessments for waterproofing, industrial flooring, repair and rehabilitation requirements.
- Evaluate concrete structures, substrate condition, structural distress, water ingress, cracks, delamination, corrosion, dampness and other failure indicators.
- Identify root causes at problem sites and recommend suitable product systems and application methodologies.
- Prepare practical site recommendations, technical notes and corrective action inputs for customers, contractors and sales teams.
Project Site Support & Execution Supervision
- Provide on-site support for mega-sites, strategic accounts and complex/high-value executions.
- Supervise critical applications of preformed membranes, liquid-applied membranes, industrial floorings and repair systems.
- Ensure correct substrate preparation, method of application, detailing, sequencing and workmanship quality.
- Support mock-ups, trials, first-time applications, system demonstrations and site-level contractor enablement.
Quality Assurance & Service Management
- Monitor adherence to approved specifications, standard application procedures and quality expectations.
- Undertake site audits and identify execution risks before they become service issues.
- Investigate complaints, conduct root cause analysis and recommend corrective and preventive actions.
- Drive reduction in repeat complaints, service escalations and compensation payouts.
Customer, Account & Sales Support
- Act as the technical interface for builders, consultants, contractors, PMCs, industrial customers and internal APPS teams.
- Support product/system approvals, technical discussions, presentations and site conversions.
- Train applicators and site teams on correct application practices, system limitations and execution controls.
- Provide competitive intelligence and site learnings to improve solutioning and account conversion.
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