Travelyara Holidays
Website:
travelyara.com
Job details:
Company Description Travelyara Holidays is a Delhi-based travel company specializing in customized domestic and international tour packages. The company focuses on providing competitively priced holidays, aiming to offer the best value compared with other travel agents and online platforms. Travelyara Holidays also arranges group trips across various locations in India, including travel, meals, and accommodations. The team works closely with travelers to tailor itineraries to individual preferences, striving to deliver memorable and well-organized holiday experiences.
Role Description The Executive Lead role at Travelyara Holidays is a full-time, on-site position based in Faridabad. The Executive Lead will oversee day-to-day operations related to customized tour planning, including coordinating itineraries, managing bookings, and ensuring smooth communication with clients and service providers. This role involves supervising team members, monitoring quality of customer service, and resolving escalated queries to maintain a high standard of client satisfaction. The Executive Lead will collaborate with management to optimize pricing, develop group travel offerings, and support marketing initiatives that promote domestic and international packages. The position also requires maintaining accurate records, tracking performance metrics, and contributing to process improvements across the organization.
Qualifications
- Strong skills in travel planning, itinerary design, and vendor coordination for domestic and international tours.
- Experience in client relationship management, customer service, and handling escalations in a travel or hospitality environment.
- Ability to lead teams, delegate tasks, and monitor operational workflows to ensure timely and accurate execution.
- Competence in basic sales, negotiation, and pricing strategies to support competitive package offerings.
- Proficiency with office productivity tools and booking platforms; comfort with maintaining digital records and reports.
- Excellent verbal and written communication skills, with the ability to interact effectively with diverse clients and partners.
- Strong organizational and time-management abilities, with attention to detail and problem-solving skills.
- Bachelor’s degree in travel management, hospitality, business, or a related field preferred; relevant work experience in travel or tours is highly beneficial.
- Willingness to work on-site in Faridabad and adapt to flexible schedules during peak travel seasons.
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