Network Techlab India Limited
Website:
netlabindia.com
Job details:
Job Summary
The Executive - Front Desk is responsible for providing excellent customer service and administrative support at the front desk. This role involves managing front desk operations, assisting visitors, and ensuring a welcoming environment for all guests.
Duties and Responsibilities
- Greet and assist visitors in a professional and friendly manner.
- Manage incoming calls and direct them to the appropriate personnel.
- Maintain the front desk area, ensuring it is clean and organized.
- Handle administrative tasks such as scheduling appointments and managing correspondence.
- Assist with basic data entry and maintain records using MS Excel.
Qualifications And Requirements
- 1-3 years of experience in an administrative or front desk role.
- Basic computer knowledge and proficiency in MS Excel.
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
Key Competencies
- Customer Service Orientation
- Attention to Detail
- Time Management
- Problem-Solving Skills
- Team Collaboration
Performance Expectations
The successful candidate will be expected to maintain a high level of professionalism, ensure efficient front desk operations, and contribute positively to the overall customer experience.
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