Website:
healingescapeglobal.com
Job details:
Company Description HealingEscape Global is a medical tourism facilitator that connects international patients with India’s high-quality, affordable healthcare providers. The organization focuses on ensuring that location does not limit access to necessary medical treatment by offering transparent and personalized support. Services span the full patient journey, including medical opinions, treatment planning, travel coordination, on-ground assistance, and post-care follow-up. With a patient-first and ethical approach, HealingEscape Global aims to deliver a seamless and stress-free healing experience for individuals seeking care abroad.
Role Description The Executive role at HealingEscape Global is a full-time, on-site position based in Lucknow. The Executive will coordinate and manage patient inquiries, assist in treatment planning with partner hospitals, and support travel and logistics arrangements for international patients. This role involves maintaining regular communication with patients and healthcare partners, preparing documentation, and ensuring that all processes are handled accurately and on time. The Executive will also contribute to improving service workflows, support on-ground assistance during patient visits, and collaborate with internal teams to uphold the organization’s patient-first standards.
Qualifications
- Strong communication and interpersonal skills, with the ability to handle international clients and healthcare partners professionally.
- Organizational and coordination skills to manage multiple cases, documentation, schedules, and follow-up activities efficiently.
- Basic understanding of healthcare services or medical tourism processes, with the ability to learn and navigate hospital and treatment workflows.
- Proficiency in office software (e.g., email tools, spreadsheets, word processing) and comfort working with digital platforms and online communication tools.
- Fluency in English; knowledge of additional languages is an advantage for interacting with international patients.
- Experience in customer service, hospitality, healthcare administration, or related fields is beneficial.
- Bachelor’s degree in any discipline; education in business, healthcare management, or tourism is a plus.
- Ability to work on-site in Lucknow, maintain high ethical standards, and demonstrate empathy and cultural sensitivity in all patient interactions.
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