TheHealthFactory
Website:
thehealthfactory.in
Job details:
About the CompanyThe Health Factory is a fast-growing Indian food brand redefining everyday staples with healthier alternatives such as zero-maida, high-protein, and clean-label bakery products. We operate across retail, D2C, e-commerce, and leading quick commerce platforms. Our mission is to make healthy eating accessible, convenient, and scalable across urban India.
Role Overview
This role is to drive process excellence, SOP documentation, and business controls. The role involves understanding business processes, identifying improvement opportunities, drafting high-quality SOPs, strengthening internal controls, and supporting data-driven decision-making through reporting and basic Power BI analytics. The ideal candidate should possess strong analytical thinking, problem-solving abilities, and excellent written communication skills while working closely with cross-functional teams across the organization.
Key Responsibilities
Process Documentation & SOP Development
- Draft, review, and maintain Standard Operating Procedures (SOPs), process notes, policies, and control documents.
- Conduct process walkthroughs with stakeholders to understand existing workflows and document them accurately.
- Ensure SOPs are comprehensive, practical, and aligned with business requirements.
- Continuously update process documentation to reflect operational and system changes.
Business Process Improvement
- Analyze existing business processes and identify opportunities for efficiency, automation, and control enhancement.
- Recommend practical solutions to address operational challenges and process bottlenecks.
- Support implementation of process improvements and monitor effectiveness.
Internal Controls & Compliance
- Assist in evaluating the adequacy and effectiveness of business controls.
- Support management in establishing and strengthening internal control frameworks.
- Monitor adherence to approved processes and identify deviations or risks.
Data Analytics & Reporting
- Develop and maintain management reports, dashboards, and analytical summaries.
- Utilize Power BI for data visualization and business insights.
- Perform data analysis to support operational and strategic decision-making.
- Work with cross-functional teams to identify key performance indicators (KPIs) and reporting requirements.
- Stakeholder Management
- Collaborate with Finance, Operations, Sales, Supply Chain, and other business functions.
- Facilitate discussions to gather process requirements and drive implementation of improvements.
- Present findings, observations, and recommendations to management in a clear and concise manner.
Required Qualifications
- Qualified Chartered Accountant (CA)/ MBA
- Minimum 1 year of post-qualification experience.
- Experience in SOP drafting, process documentation, internal controls, audit, process consulting, business transformation, or related functions.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills with a high standard of business English.
- Proficiency in Microsoft Excel and PowerPoint.
- Working knowledge of Power BI (mandatory).
Preferred Skills
- Ability to understand end-to-end business processes and identify control gaps.
- Strong attention to detail and documentation skills.
- Structured thinking with the ability to simplify complex processes.
- Self-driven, proactive, and capable of managing multiple assignments simultaneously.
- Experience in FMCG, manufacturing, retail, distribution, or consulting environments will be an advantage.
Key Competencies
- Analytical Thinking
- Problem Solving
- Process Orientation
- Documentation Excellence
- Business Acumen
- Communication Skills
- Stakeholder Management
- Continuous Improvement Mindset
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