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About the role
We're seeking an experienced Executive Assistant with a minimum of 10 years in the role to provide comprehensive administrative and operational support directly to the CEO of NS Group. You'll be the organizational backbone of our leadership, managing critical workflows, reporting systems, stakeholder communication, and day-to-day priorities that keep our real-estate development business moving forward.
Key responsibilities
- Manage Management Information Systems (MIS): design, monitor, and refine reporting dashboards and KPI tracking to inform strategic decisions
- Oversee daily reporting cycles: compile, verify, and present sales, project, and operational metrics from all departments
- Coordinate cross-departmental workflows: ensure seamless handoffs, timelines, and accountability across teams
- Drive follow-ups with department heads: track deliverables, escalate blockers, and maintain momentum on CEO priorities
- Manage delivery and project tracking: monitor on-time delivery, quality standards, and risk flags across active projects
- Direct reporting to CEO: present insights, flag risks, and provide decision-ready recommendations
- Other duties as required to support the CEO and the organization's strategic goals
What we're looking for
- 10+ years as an Executive Assistant — proven track record supporting C-suite leadership in complex, multi-unit environments
- MIS & reporting expertise — comfortable building, maintaining, and optimizing dashboard systems and daily reporting workflows
- Workflow & process management — ability to design, implement, and refine operational processes; strong attention to detail and follow-through
- Stakeholder communication — excellent verbal and written skills; able to engage confidently with senior leaders and departments at all levels
- CRM or ERP systems experience — familiarity with sales tracking, project management, or CRM platforms (Sell.Do, Salesforce, etc.) is preferred
- Data literacy — comfort with spreadsheets, databases, and basic data analysis to inform reporting
- Business acumen — understanding of real-estate development, sales cycles, or project delivery models is a plus
- Proactive problem-solver — anticipates issues, owns solutions, and doesn't wait for direction
- Discretion, professionalism, and emotional intelligence
What we offer
- Competitive salary and benefits package
- Direct line to the CEO — influence on strategy and priorities
- Exposure to all business units and functions within NS Group
- Opportunity to shape and optimize organizational processes
- Professional development and growth within a fast-paced, entrepreneurial organization
- Accommodation provided if required
Location: Siliguri, West Bengal | Employment type: Full-time | Experience level: Senior (10+ years)
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