Customer Service

Supervise the investigation of any suspected infraction of Disciplinary Regulations for test takers. Interviewing test takers with the necessary paperwork. Assist test takers to finish the exam's prerequisites Validate and verify the identity of the test taker. Supervise the examination for the full period and record it in the database. Join weekly review meetings. Report any technical issues that arise during the exam to the technical support team. Provide outstanding customer care to test takers and clients by utilizing the business's customer support tools, which include chat and email help.

Examity is a leading provider of online proctoring solutions, with services focused on ensuring the integrity and security of online exams. Established in 2013, the company offers a variety of proctoring services to educational institutions, certification programs, and companies, such as live, automated, and record-and-review. Examity's platform connects with a variety of learning management systems, ensuring a consistent user experience for both test takers and administrators. The company uses powerful AI technology and strong security measures to prevent cheating and validate test-takers' identities, ensuring the integrity of online exams.