Ronkonkoma, NY
855 Marconi Ave,
Ronkonkoma, NY
Pay Range:
$20.00< DOE
What You'll Do:
As a Sales, Service, and Delivery Associate, you’ll play a vital role in supporting our landscape and outdoor supply contractors.
- Customer Service & Sales: You’ll assist customers at the counter, providing expert advice on our products, answering questions, and ensuring they have the right solutions for their projects.
- Product Expertise: With in-depth knowledge of our irrigation and outdoor supply products, you’ll guide customers in selecting the best items to meet their needs and ensure they understand how to use them.
- Order Fulfillment & Delivery: You’ll help prepare customer orders, load products, and deliver them to contractors, ensuring timely and accurate deliveries to job sites.
- Relationship Building: You’ll develop strong relationships with our contractor clients by offering reliable service, timely deliveries, and product recommendations, all while ensuring a positive customer experience.
This is a hands-on role where you’ll directly contribute to the success of our clients while growing within our thriving business.
What We’re Looking For:
- People Person: Strong communication skills are essential! You should be able to make every customer feel welcomed and valued.
- Solution-Oriented: You’ll help customers identify their needs, answer questions about our products and services, and provide tailored recommendations.
- Positive Attitude: A friendly demeanor and a proactive approach to resolving customer issues will set you up for success in this role. Your goal? To ensure every customer leaves with a smile!
Key Responsibilities:
- Customer Interaction & Sales:
- Assist customers at the counter, answering product inquiries and offering recommendations.
- Provide knowledgeable and friendly service to help customers find the best solutions for their landscaping and outdoor supply needs.
- Product Knowledge & Guidance:
- Maintain an in-depth understanding of irrigation and outdoor supply products.
- Advise customers on proper product usage, installation, and maintenance.
- Order Processing & Fulfillment:
- Accurately process customer orders, ensuring all items are correctly selected and ready for delivery.
- Prepare orders for transport and ensure proper inventory management.
- Delivery & Logistics:
- Safely load and deliver products to contractors’ job sites, ensuring timely and accurate deliveries.
- Ensure products are delivered in excellent condition and address any delivery-related issues.
- Relationship Building:
- Foster strong relationships with landscape and outdoor supply contractors by providing consistent and reliable service.
- Address customer concerns and resolve issues to maintain high satisfaction levels.
- Team Collaboration:
- Work closely with colleagues to maintain a smooth workflow and meet customer needs.
- Help maintain the cleanliness and organization of the store and delivery areas.
- Operational Support:
- Maintain accurate records of sales, deliveries, and customer interactions.
- Assist with inventory control and stock management as needed.