Customer Service Representative - Call Center

As a Customer Service Representative, you'll be on the front lines, interacting with customers via phone, email and chat to resolve their questions and concerns. You'll be responsible for providing exceptional service and expertise, identifying and resolving customer issues, and ensuring a positive experience. Additionally, you'll document all interactions and complete necessary administrative tasks. The ideal candidate will have excellent communication skills, the ability to problem-solve, and a strong customer service orientation.

EverBank, a division of TIAA, FSB, is a leading national bank that provides personal and business banking services. With a focus on customer service and innovative banking solutions, EverBank is committed to helping customers reach their financial goals.