Live Chat Agent/Appointment Setter

Key responsibilities: 1. Engage with customers through live chat to provide assistance and answer inquiries in a professional and timely manner 2. Schedule appointments for our sales team based on customer preferences and availability 3. Utilize Google Workspace tools to manage schedules, emails, and documents efficiently 4. Maintain accurate records of customer interactions and appointments in our CRM system 5. Collaborate with our sales and marketing teams to ensure seamless communication and follow-up with leads 6. Proactively identify opportunities to upsell or cross-sell products and services to customers 7. Stay up-to-date on product knowledge and company policies to provide accurate information to customers

EVARA Group is a values-driven multi-discipline consulting firm that advises on and executes complex and strategic initiatives and projects, helping our clients overcome challenges and achieve their goals. We are a global team of industry-leading architects, engineers, planners, business consultants, and technology professionals united by a common desire: to create livable, sustainable, technologically advanced urban environments. We are a technology-driven design firm.