Senior Administrative Assistant – based in Luxembourg

This position is based at our Luxembourg headquarters and requires regular office presence. The EIB offers you the opportunity to live and work in a truly international and multi-cultural environment. We also offer relocation support. The EIB, the European Union's bank, is seeking to recruit for its Operations Directorate, Baltic Sea and Northern Europe Department, Public Sector - Austria, Germany and Nordics Division, Austria and Germany Unit at its headquarters in Luxembourg, a (Senior) Administrative Assistant. This is a full-time position at grade 1/2 for which the EIB offers a permanent contract. Panel interviews are anticipated for June 2024. Purpose As (Senior) Administrative Assistant, you will provide administrative assistance to the Head of Division, Head of Unit and other colleagues in the team, with the objective of contributing to the efficiency and performance of the team's overall activity. Operating Network You will report to the Head of Unit and provide general secretarial/administrative support to the Head of Unit and loan officers of the division. Accountabilities Projects Origination Process Assist loan officers in updating and compiling business information and organising contacts. Lending Process Handle the administrative coordination of the whole lending process (monitoring of workflows and deadlines, internal and external coordination, etc.) Assist the loan officers during the lending process and, as appropriate, in the follow up of projects (in close coordination with the other Directorates participating in the process) Finalise, distribute and file documents and reports prepared by loan officers Draft, finalise and dispatch letters to clients, public bodies and/or other stakeholders Handle telephone contacts with clients and follow information flow while loan officers are on mission Assist loan officers in updating and organising contacts Optimisation Of Operating Tools And Working Methods Monitor and keep statistics and work pipeline up-to-date; monitor that procedures are followed during the lending process; input data in the loans database in view of the preparation of reports and statistics on the Bank's activity for the operations covered by the Division Input and maintain data in the Bank's counterpart management systems Undertake ad hoc research tasks such as Internet searches and data gathering and presentation. Prepare reports and statistics in the areas covered by the Division Meetings And Business Trips Organise and proactively schedule appointments, meetings or conference with internal and external participants, book meeting rooms and arrange audio and video conferencing facilities Contribute to the organisation of and schedule division/unit events Prepare minutes or event summaries Welcome external guests and newcomers upon their arrival at the Bank's premises Organise and handle the administrative side of business trips for the Loan Officers, the Head of Unit and the Head of Division Prepare briefing papers or presentations for meetings and business trips Teamwork Cooperate with the other secretaries and members of the Department; assist in coverage for absent assistants or other team members When appropriate train new colleagues on Bank procedures and processes Contribute to a good working atmosphere within the Division and the Department in order to facilitate the timely implementation of tasks and smooth flow of information

The EIB, the European Union's bank, is seeking to recruit for its Operations Directorate, Baltic Sea and Northern Europe Department, Public Sector - Austria, Germany and Nordics Division, Austria and Germany Unit at its headquarters in Luxembourg, a (Senior) Administrative Assistant.