Cloud Engineering and Operations Scrum Master / Kanban Coach (6-Month Assignment)

We are seeking a Scrum Master with deep Kanban expertise to act as a process coach and Agile systems designer for our Cloud Engineering, Cloud Operations and Site Reliability Engineering (SRE) team on a 6-month contract. This role goes beyond standard Agile facilitation — you'll lead the creation, rollout, and continuous improvement of delivery practices in a complex SRE environment. The ideal candidate will bring practical Kanban experience, coaching skills, and strong knowledge of tools like Azure DevOps and BMC Helix. Key Responsibilities: 🔹 Agile Process Design & Implementation - Define, implement, and refine Kanban-based delivery practices suited for platform/SRE teams. - Establish cadences, WIP limits, workflow policies, and a pull-based system that reflects the dynamic nature of SRE work. - Design and evolve Kanban boards in Azure DevOps, mapping to real operational workstreams. - Translate unstructured work into trackable backlog items and actionable tasks. - Help integrate workflows between Azure DevOps (build & engineering) and BMC Helix (CMDB, incidents, standard requests). 🔹 Coaching & Cultural Enablement - Coach SRE engineers, managers, and stakeholders on Agile/Kanban principles and the value of structured workflows. - Build team discipline around logging work, limiting WIP, and managing flow. - Guide leaders and stakeholders in their roles within a Kanban system (e.g., replenishment, prioritization, demand management). - Create training materials and run working sessions as needed. 🔹 Agile Delivery & Operational Support - Facilitate Kanban ceremonies: stand-ups, story development, story analysis, retrospectives, replenishment, and flow reviews. - Track and report flow metrics (cycle time, lead time, blocker aging) to drive improvement. - Support team coordination across time zones (India, US). - Coordinate compliance- and audit-related tasks as part of operational tracking.

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over just 35 years, Eurofins has grown from one laboratory in Nantes, France to 62,000 staff across a network of over 1,000 independent companies in 61 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.