SAP Functional Lead (EAM, PM , Service Management and Project System)

The SAP Functional Lead (EAM, PM, SM & PS) will provide deep functional and technical leadership in the implementation and optimisation of SAP's Enterprise Asset Management suite. This role covers Plant Maintenance (PM), Service Management (SM), and Project System (PS) within an S/4HANA environment. Focused on operational efficiency, asset reliability, and cost optimisation, the role will span across greenfield implementations, carve-outs, and system improvements. You will use Signavio (or similar tools) to model and improve maintenance, service, and project-related processes, working closely with maintenance, operations, and IT teams to ensure seamless integration across modules and alignment with business goals. Accountabilities: • Lead and support full lifecycle implementations of SAP PM, SM, EAM and PS solutions within S/4HANA, covering requirement gathering, design, configuration, testing, deployment, and support. • Facilitate business workshops and perform fit-gap analyses, leveraging Signavio (or equivalent BPM tools) to model and optimise enterprise asset and maintenance processes. • Configure technical objects, work order processing, preventive and corrective maintenance, service notifications, project structures, and related master data. • Manage or support carve-out projects, ensuring the accurate transition of EAM data, minimal disruption to maintenance operations, and effective process continuity. • Work closely with integration points including FICO (settlements, budgeting), MM (spare parts), and PS (capital project lifecycle) to deliver end-to-end solutions. • Liaise with stakeholders across maintenance, engineering, operations, and IT to align deliverables with operational requirements. • Oversee testing strategies, training efforts, and post-go-live hypercare support to ensure successful adoption and system stabilisation. • Participate in SAP upgrades, patch management, and continuous improvement cycles related to PM and EAM. • Maintain detailed user documentation, process flows, and training materials for knowledge transfer. • Provide post-implementation support and lead enhancements aligned with evolving business needs.

Etihad Airport Services Ground is the sole ground operations handler at Zayed International Airport. EASG handles a wide variety of ground functions at the capital's international airport, from passenger check-in and boarding to baggage handling and aircraft services. All operations are centered around its three main prerogatives: safety and security in all its functions, world class operations for all customer airlines through maximum efficiency and a world class customer experience for all visiting and transiting guests.