Administration Assistant Band 3

An exciting opportunity has arisen for a full time Administration Assistant for the Home Treatment Team, Basildon. We are looking for someone with the ability and confidence to use their own initiative and prioritise tasks. The post holder must possess excellent communication skills and relevant administrative experience, must be flexible and have attention to detail. The role will involve providing support to our clinical colleagues with administrative tasks by providing front line support both face to face and over the telephone. We will offer you support, supervision, training and the opportunity for personal development. You will also need to be computer literate with experience of Microsoft Word, Excel and Outlook. You will be given full training on the various systems that we use. We are looking for someone with a positive and compassionate approach to supporting patient care. The role will also include telephone calls and face to face contact with our patients and due to the nature of the services we carry out administrative support for, these can sometimes be distressing. All interviews will take place on MS Teams and we will be asking candidates to complete competency tests on site during the interview process. Main duties of the job: To provide a comprehensive administration service and functions within the Trusts' Localities. The service will ensure the timely and accurate recording of all activity across services using Trust information systems. The post holder will require a team approach to ensure cover for absence across all services / locations and the post holder will be required, on occasion, to relocate to provide this cover. Due to the nature of the role a strong emphasis is placed on safeguarding confidentiality and this forms a pre-requisite for every Administration Assistant.

EPUT provides community health, mental health and learning disability services to support more than 3.2 million people living across Bedfordshire, Essex and Suffolk. Also: We are among the largest employers in the in the East of England region, with more than 10,000 staff working across more than 200 sites. We run the COVID-19 vaccination programme across mid and south Essex and Suffolk and north east Essex. EPUT was formed on 1 April 2017 following the merger of North Essex Partnership University NHS Foundation Trust (NEP) and South Essex Partnership University NHS Foundation Trust (SEPT). A new leadership team was established at the Trust in 2020.