Company Name:
ESC Corporate Services Ltd.
Location: Toronto
Status: Full-time, Permanent
Please note: this position will remain open and will be filled on a as-needed basis.
We are ESC, an experienced provider that delivers solutions uniting public records data, customer authentication, corporate services, collateral management, asset recovery, and accounts receivable management which support registration, due diligence, and lending practices of clients across Canada. Our people are what drives our innovation, growth, and well-being.
We are looking for a Bilingual Account Manager to help grow our business and contribute to our future.
The Account Manager is responsible for managing and building relationships with assigned customer accounts, including identifying opportunities for growth and product enhancements. Reporting to the Director, Business Development, Sales other highlights include:
- Build the Legal pipeline by cold calling prospective clients and generating interest to pursue a discovery session. This will involve following up on leads from industry relevant conferences, recommendations/referrals of newly identified potential Key Accounts to relevant ESC partners.
- Ability to develop and maintain new and existing relationships with various target audiences to help grow sales and identify new business opportunities. This can be achieved by establishing relationships with lawyers, and clerks
- Develop relationships and maintain regular customer touch points with assigned accounts. Using these touchpoints to cross-sell and solicit feedback on customer products, services and interactions with ESC to ensure customer satisfaction.
- Organize and participate in product demonstrations and training sessions with prospective clients and/or current clients with potential account growth. This will include providing Registry Complete (or other) demos and conducting discovery sessions with clients to help identify additional ESC product or services that may fit the clients’ needs.
- Attend conferences and client meetings as required
- Enter and ensure all salesforce activities are recorded and up to date.
- Analyze the customer base (currents & prospects) and identify and target highest potential opportunities.
- Perform other related duties as required or assigned.
What you’ll need:
- A minimum of 2 years' sales experience with sales quotas
- Bilingual in both written and verbal English and French is a must for this role*
- A strong customer focus with the ability to prospect, create leads, grow the business and manage accounts while fostering close account relationships and generating new sales to achieve and exceed individual sales targets
- Ability to adapt to changing environment: business capabilities, IT support when necessary, sales
- Self starter and comfortable in a more unstructured environment
- Working knowledge of Microsoft Word, Teams, Excel, Outlook, salesforce and PowerPoint
- Experience with cold calling
What you will bring to the role:
Leadership & Initiative
- Takes ownership
- Can drive new business opportunities with confidence
Fast-paced & Results-Driven
- Thrives in a dynamic, high-energy environment
- Can achieve and exceed ambitious sales targets
Relationship Building & Influence
- Can build and nurture strong client relationships
- Can engage prospects with compelling storytelling
Autonomy & Entrepreneurial Spirit
- Can develop and execute your own sales strategy
- Can operate with autonomy while collaborating with a strong team
Excitement & Energy
- Is a passionate advocate for our solutions
- Can bring energy and enthusiasm to every client interaction
What we offer:
- We believe in progress with purpose.
- Innovative technology
- Growth through strategic partnerships
- Investment in new products
- We support your growth.
- Career development opportunities
- Education support
- We care about people.
- Competitive salary and benefits package
- Hybrid work schedule
- Recognition programs
- New modern workspace close to transportation
Help us put public records at our customers’ fingertips with your customer-centric approach. If this opportunity interests you, please apply! We would like to thank all candidates for their interest, however, only those selected to continue in the recruitment process will be contacted.
A little more about us:
ESC is a wholly owned subsidiary of ISC (TSX:ISC). ISC is the leading provider of registry and information management services for public data and records. Throughout our history, we've excelled at delivering value to government, industry, and our community. We are the partner of choice for governments and private sector organizations seeking solutions across the information management spectrum.
